
12/10 Relationship Associate
3 days ago
**Work type**: Fixed term Full time, Secondment
**Location**: VIC- Melbourne CBD
- **Exciting 12 Month fixed-term opportunity to build and progress your career within B&PB**:
- **Collaborative & challenging fast paced culture**:
- **Use your expertise to drive positive outcomes for our customers**:
- **Based in Melbourne CBD**
**About You**
As part of NAB’s ambition to be the World’s Best Bausiness Bank and drive better customer outcomes, Business & Private Banking is introducing innovative new ways of working. At NAB, Relationship Associate teams play a critical role in delivering exceptional service to our customers, both directly and through the support they provide to our NAB Bankers.
As a **Relationship Associate** you will be responsible for providing servicing support to customers and Business Banking Managers within a partnership to deliver exceptional customer service and to allow Business Banking Managers to focus on developing, growing and deepening customer relationships.
**As a Relationship Associate you will be responsible for;**
- Aligned to local teams and building relationships with customers through retaining local knowledge.
- Drive customer advocacy by being an empowered case resolver for customer servicing enquiries
- Support Relationship Managers to complete customer servicing tasks and maximise utilisation of value chain stakeholders to assist in the timely completion of customer requests
- Accountable for customer adoption of digital channels including education of customers to transition to self-servicing channels to simplify customer banking
- Centre of Excellence for on boarding new to bank customers and completion of KYC requirements including accountability for quality and time to cash metrics
- Identify ways in which we can continue to meet or better support our customer needs through such as specialised requirements and engagement with our specialist bankers
- Proactive management of the Term Deposit Rollovers and opening of new Term Deposit Accounts
As the face of NAB, I recognise that **first impressions do matter**, and I am genuinely enthusiastic about providing a world-class customer experience to our business customers
**What you will bring**
- Tertiary qualification in Banking & Finance or a business-related discipline (preferred)
- Understanding of KYC onboarding compliance requirements with a strong communication skills
- Knowledge and understanding of digital platforms and customer self-service channels
- Ability to deliver superior customer service on a consistent basis
- Foundational NAB System Knowledge, proficiency in Siebel and Ebobs desirable
- Ability to analyse financial and willingness to further develop business and financial acumen
Let’s explore who you are and what drives you.
-
Family Relationship Counsellor
4 days ago
Melbourne, Australia Relationship Matters Full timeAbout the role About the role We are seeking an experienced self-motivated, client-focused family and relationship counsellor. You will undertake intake and assessment interviews, and offer counselling and deliver evidence based therapy to individuals, couples and families including clients seeking assistance with their relationships under the provisions...
-
Director Of Learning –
4 weeks ago
Melbourne, Victoria, Australia Melbourne Archdiocese Catholic Schools Full timeJoin to apply for the Director of Learning – (Years 10-12) role at Melbourne Archdiocese Catholic Schools 2 days ago Be among the first 25 applicants Join to apply for the Director of Learning – (Years 10-12) role at Melbourne Archdiocese Catholic Schools The RoleThe Director of Learning (Years 10-12) is a senior leadership role, committed to...
-
Relationship Associate
2 weeks ago
Melbourne, Australia McMillan Shakespeare Group Full timeRelationship Associate Maxxia is part of the McMillan Shakespeare Group (MMSG), Australia's largest provider of salary packaging and novated leasing, and collectively we provide expertise in novated leasing, salary packaging, associated Fringe Benefits Tax administration and management, operating leases and asset management for 'tool of trade' vehicles and...
-
Relationship Associate
2 weeks ago
Melbourne, Australia McMillan Shakespeare Full timeMaxxia is part of the McMillan Shakespeare Group (MMSG), Australia's largest provider of salary packaging and novated leasing, and collectively we provide expertise in novated leasing, salary packaging, associated Fringe Benefits Tax administration and management, operating leases and asset management for ‘tool of trade’ vehicles and other business...
-
Relationship Associate
4 weeks ago
Melbourne, Victoria, Australia Equity Trustees Full timeJoin to apply for the Relationship Associate role at Equity TrusteesJoin to apply for the Relationship Associate role at Equity TrusteesGet AI-powered advice on this job and more exclusive features.Are you ready to take your career to the next level? Are you passionate about providing exceptional support and ensuring smooth client experiences in the...
-
Relationship Associate
1 week ago
Melbourne, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Location**: VIC- Melbourne CBD - **Outstanding opportunity to build and progress your career within B&PB**: - **Collaborative & challenging fast paced culture**: - **Use your expertise to drive positive outcomes for our customers**: - **Full-Time opportunity based in Melbourne CBD**: - **Must be fluent in...
-
Yr 10-12 Maths and Yr 10 Science Teacher
2 weeks ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time / From 28/01/2025 - 26/01/2026 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1458965 **Location Profile**: The Northern College of the Arts & Technology, (NCAT), caters for Year 10-12 and tertiary students in Melbourne's North and across...
-
Relationship Associate
4 days ago
Melbourne, Victoria, Australia Equity Trustees Full time $90,000 - $120,000 per yearAre you ready to take your career to the next level? Are you passionate about providing exceptional support and ensuring smooth client experiences in the financial services industry? If so, we have an incredible opportunity waiting for you at Equity Trustees as a Relationship Associate.At Equity Trustees, we're looking for someone who thrives on delivering...
-
Director Of Learning –
4 weeks ago
Melbourne, Victoria, Australia Buscojobs Full timeOur client is seeking a reliable and proactive individual to assist their HR team with a variety of tasks, including employer branding, recruitment outreach, and internal communications.This position is fully remote and perfect for someone who enjoys supporting people initiatives, contributing to creative projects, and working collaboratively with a...
-
Casual Distribution Centre Associate
1 week ago
Melbourne, Australia Casual Distribution Centre Associate Full timeDo you thrive in a fast-paced environment? - Want to work at one of NZ's Best Workplaces and grow your career with us? We are looking for a casual Distribution Centre Associate to join our Melbourne team. **Who are we?** A New Zealand family-owned fashion footwear retailer who's been around since 1948. We have 40+ stores across 3 brands (Merchant 1948, Mi...