Relationship Associate

1 day ago

Melbourne, Australia McMillan Shakespeare Full time

Maxxia is one of Australia’s leading workplace benefits program providers, with over 30 years’ experience. At Maxxia, we continuously strive to give our clients and their employees the best service and provide strong financial solutions through salary packaging and novated leasing benefits.
What is salary packaging? Fully approved by the Australian Tax Office, salary packaging is an employee benefit that allows a person to pay for certain everyday expenses with money from their salary before tax is taken out. This could allow a person to possibly pay less tax and increase their disposable income.

What is novated leasing? Available on new, used and even existing cars, novated leasing is an ATO-approved arrangement between a person, their employer and a finance company that lets a person use pre-tax dollars to pay for a car and its expenses.

In your **Account Manager role **you will continue to develop your relationships with your existing portfolio of B2B customers to form long-term strategic alliances, as well as look for and establish new relationships.

You will provide exceptional customer service, facilitate client and customer education presentations, and identify future opportunities. You will be provided with an iPhone, laptop, and your very own fully maintained Maxxia company vehicle.

You will have everything you will need to promote our brand and products within our network of valued customers. All you need to excel in this role is self-motivation with an ability to work autonomously, as well as within a team and the comfort of working to targets.

**Key Responsibilities include **
- Develop relationships with our clients to drive initiatives to enhance their employees participation in salary packaging benefits
- Scheduling, booking and conducting all digital and onsite education sessions
- Execute engagement plans with clients across all employer sites to facilitate education via multiple channels.
- Encourage our Customers to promote our brand and deliver all relevant education materials to enable their employees to engage with us how, when and they choose.
- Identify and record all site contact information.

**You will bring**:

- Planning & Coordination - ability to plan and monitor activities in delivery to SLA’s and required timeframes.
- Resilience - applies a responsible attitude to motivating people demonstrating calmness under pressure and ‘best practice attitude’ to decision-making.
- Track record of achieving targets and high levels of customer satisfaction.
- Ability to work effectively as part of a larger team, whilst also achieving results autonomously.
- Full Drivers License.

**What we can offer you**:

- Our strong people-first culture
- Flexible/hybrid working to enhance your work/life balance
- Novated lease benefits and discounts
- 12 weeks Paid Parental leave and access to our Parents Portal
- Exempt Employee Share Plan
- Paid Income Protection Insurance under MMSG default Super plan
- Access to a broad range of learning and development programs
- Career break and volunteering leave
- Access to Employee Assistance Program and annual Flu vaccination
- Lifestyle Rewards program

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