Collections Officer

2 weeks ago

Mascot, Australia New Start Australia Full time

**Collections Officer**

**Aboriginal Identified Role**

New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future.

**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander decent (pursuant to Section 14 (d) of the Anti-discrimination act.**

Our Client is a leading supplier of office essentials, furniture, safety equipment and IT solutions. Right now they are looking for experienced **Collection Officers **to join their friendly team based at Mascot, NSW for a fixed term role.

You will work as a part of a highly effective team. Your key responsibilities will include:

- Identify customer payment delays and reduce the rolling arrears
- Negotiate customer payments terms, reduce outstanding and overall debt
- Manage complex customer reconciliations in a professional manner and timely manner
- Ensure customer credit limits are managed in line with company expectations
- Consistently meet outbound customer call targets
- Contribute towards continuous process improvement initiatives and suggest strategies to implement efficiencies
- Build relationships internally and externally to keep customer satisfaction high

**About you**:

- 3+ years’ experience in accounts receivable collections role
- SAP experience
- Excel experience
- Ability to building strong rapport with customers and manage stakeholder expectations
- Proven ability to share and receive information accurately
- Excellent communications skills (both written and verbal) with a strong eye for detail

This is an excellent opportunity for a highly motivated individual with the experience and aspiration to work in an industry-leading and dynamic environment.

**Salary**: $65,000.00 - $70,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Do you identify as Aboriginal or Torres Strait Islander
- COVID Vaccination Status

**Experience**:

- Accounts receivable: 1 year (preferred)
- Microsoft Excel: 1 year (preferred)
- SAP: 1 year (preferred)

Work Location: In person

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