Customer Experience Consultant

3 days ago

Sydney, Australia Inchcape Full time

**What’s the opportunity?**

**What will the role be accountable for?**
- Actioning internet enquiries received from potential customers on vehicle sales
- Arranging an appointment with the instore Customer Experience Specialist

In addition, you will undertake regular reviews of Used Vehicle Inventory to ensure we are maximizing our opportunity by way of generating a high number of leads through effective advertising, identifying a competitive market price for the vehicle, and monitoring stock to identify slow moving / low enquiry vehicles. You will work closely with the Senior Customer Experience Specialist - Online Leads to make recommendations to dealerships that will help maximize our opportunities for vehicle sales

**Who are we looking for?**

We are looking for someone who has:

- Minimum 1 year experience working in a fast paced commercial environment
- Proven ability to meet tight deadlines
- Proven ability to work independently and to a high standard
- Superior verbal and written communication skills
- Exceptional organisation, planning and execution skills
- Strong influencing and negotiation skills
- Willingness to work hard and assist other team members

We look forward to hearing from you

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