
Quality Assurance Healthcare
4 days ago
Equal Living is a fast growing NDIS provider with great company culture that is seeking a part time quality officer with some HR experience.
**Quality Responsibilities**:
- Review and close incident reports promptly to ensure accurate documentation and timely follow-up
- Analyse incident report trends to identify systemic issues and report findings to Clinical Governance and OFI teams
- Support with Restrictive Practice reporting, ensuring adherence to regulatory requirements
- Monitor complaints, log them appropriately, and follow up to ensure resolution and continuous improvement
- Assist with maintaining compliance documentation and supporting audits
**HR Responsibilities**:
- Assist with onboarding new staff, ensuring all documentation and compliance requirements are met
- Support staff well-being initiatives and HR administrative tasks as needed
**Benefits of the Role**
Implementing this position will:
- Enhance our compliance with regulatory standards and reduce audit risks
- Improve incident management and trending analysis, leading to proactive risk mitigation
- Streamline onboarding and ongoing staff compliance
- Support clinical governance processes, ultimately improving service quality and client outcomes
- Reduce workload on existing staff, allowing them to focus on core service delivery
The role will report to our Regional Manager, with additional input from CEO and HR director.
Our facilities are in Dandenong, Preston, Spotswood and a new facility opens in Werribee in 2026.
Hot desk office space is available at Preston, Dandenong, Spotswood and or work from home is also available.
For more information visit:
**Job Types**: Part-time, Casual
Pay: $60,512.53 - $121,421.45 per year
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotating roster
- Shift work
- Weekend availability
Work Authorisation:
- Australia (preferred)
Work Location: Hybrid remote in Preston VIC 3072
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