Technical Support Specialist

2 weeks ago

Fortitude Valley, Australia Micromine Pty Ltd Full time

Location
- Fortitude Valley, QLD 4006- Work Type
- Full time- Positions
- 1 Position- Published At:

- 5 hours ago**Apply**:
**I'm interested**
- By continuing, you agree to:

LiveHire's Terms of Service
- LiveHire's Personal Information Collection Statement
Commercial Electronic Messages Consent

Micromine Privacy Policy & Information Collection Statement
- Electronic Signature Authorisation

Powered by LiveHire

**Refer someone**

**Join our Talent Community**:
Not the job you're looking for? Become a member of our talent community to stay connected and be informed of any new opportunities.

**Join now**

**Job no**: X4ED7- Join one of the world’s leading mining software companies
- An established business, operating for 36 years, with 22 offices globally.
- A team-first culture, flexible work options, and great benefits.

**About Us**

Founded 36 years ago, Micromine is a leading provider of next generation technology for the global mineral resources industry. With 22 international offices, we are one of the world's premier mining software companies, with our solutions used in more than 90 countries, including over 50 active mine sites and 3,000 diverse projects.

**What We Offer**

A dynamic multinational company, on a high growth trajectory, with the benefits of an established market leading business:

- Opportunities for professional development and progression.
- Flexible working arrangements to balance work and home life.
- Free gym membership.
- Discounted private health insurance.
- A team first culture and the chance to work with cutting edge mining software.

**About The Opportunity**

Our Operations team, based at our Fortitude Valley office in Brisbane, are currently seeking a Technical Support Specialist to join them. In this role you will support customers with an existing license agreement, whilst also assisting with pre-sales activities and client training.

This role will specialise in supporting Micromine’s modern mine scheduling and haulage solutions, used by mining companies to optimise the performance of their operations.

Reporting to the Technical Support Team Lead (Mining), your key responsibilities will include:

- Supporting customers with an existing Micromine license agreement.
- Delivering training courses to clients (face-to-face and online) as required.
- Providing pre-sales assistance and technical support to Micromine’s global network of personnel and partners.
- Liaising with product development teams and software users during the software design cycle.
- BETA testing new products and versions, providing feedback on new features, and assessing the impact on support procedures and documentation.
- Ensuring enhancement requests, bugs, and development issues are raised with the product development team and are resolved.

**About You**

You will have an interest in computer software and providing high quality customer support to clients in the mining sector.

Other key skills, experience, and qualifications:

- A tertiary qualification in IT, engineering, or another related technical discipline.
- Knowledge of C# scripting would be beneficial.
- Whilst not essential, exposure to either software support or the mining industry will be highly regarded.

  • Technical Support Specialist

    2 weeks ago

    Fortitude Valley, Australia Micromine Full time

    Join one of the world’s leading mining software companies - An established business, operating for 36 years, with 22 offices globally. - A team-first culture, flexible work options, and great benefits. * About Us* Founded 36 years ago, Micromine is a leading provider of next generation technology for the global mineral resources industry. With 22...

  • Technical Service Specialist

    1 week ago

    Fortitude Valley, Australia ABB Full time

    **Technical Service Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Technical Content Specialist

    4 days ago

    Fortitude Valley, Australia Talent International Full time

    **Job Details**: **Location** Fortitude Valley **Salary** AU$700 - AU$900 per day **Job Type** Full Time **Ref** BBBH98802_1676618733 **Contact** Samantha Nielson **Posted** 19 minutes ago Talent International is searching for an experienced **Technical Content Specialist** to join our client, a large utility. This role is based in **Fortitude...

  • Technical Support Agent

    2 weeks ago

    Fortitude Valley, Australia Synergy For Success Industries Full time

    Our client is a leader in the supply of high end building & Plumbing products into well known distribution points, both Wholesale and Retail. We only deal in top end Plumbing brands, and have a national distribution network, all operated by an extremely motivated team many of who have been with the company for many years. Our client is an employer of...

  • Principal Technical Officer

    7 days ago

    Fortitude Valley, Australia AECOM Full time

    Company Description At AECOM, we’re delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas,...

  • Principal Technical Officer

    7 days ago

    Fortitude Valley, Australia AECOM Full time

    Company Description **At AECOM, we’re delivering a better world.** We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas,...

  • Technical Lead

    1 week ago

    Fortitude Valley, Australia PlayStation Global Full time

    Position Type: Full Time Location(s): Fortitude Valley, Queensland Date Posted: Job ID: R-120580 **Technical Lead, Brisbane** Unless otherwise specified, all Tech Lead roles at Repeat share the following requirements and responsibilities: **Requirements**: - Professional experience with React **or** another modern JavaScript web framework (Vue, Angular,...

  • Clinical Support

    5 days ago

    Fortitude Valley, Australia CAB Medical Full time

    We are seeking a Clinical Support to join our growing lower extremities team, based in Brisbane. **Our Clinical Supports**: - Provide technical and clinical specialist expertise to internal and external customers. - Will have the opportunity to attend surgical procedures and provide hands-on assistance to hospital staff and our surgeons. - Support our...

  • Technical Sales Representative

    5 days ago

    Fortitude Valley, Australia Orange River Pty Ltd Full time

    **Position: Full-Time Technical Sales Representative** **Location**: Brisbane Office **Company**: Orange River Diamonds **Company Overview**: Orange River Diamonds, established in December 2018, is a leading diamond and gemstone wholesaler with rapidly expanding operations in Brisbane and Adelaide. Our commitment to delivering exquisite diamonds and...

  • Gis Technical Officer

    4 days ago

    Fortitude Valley, Australia Talent International Full time

    **Job Details**: **Location** Fortitude Valley **Salary** AU$50 - AU$75 per hour **Job Type** Full Time **Ref** BBBH99828_1679036863 **Contact** Samantha Nielson **Posted** about 1 hour ago Talent International is searching for an experienced **GIS Technical Officer** to join our client, a large utility. This role is based in **Fortitude Valley**...