Regional Operations Lead

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**What this opportunity involves**:
As a Regional Operations Lead (ROL), you will lead and manage a geographically dispersed team of property service professionals; determine and be accountable for the Region’s performance, management and service delivery objectives, and represent JLL with key stakeholders and service partners.
As an important member of the account leadership team, you will work across the other teams and wider JLL organisation to deliver contracted services, promoting and modelling a safe and inclusive culture.
This position requires a self-motivated, agile, and strategic thinker to build relationships across complex environments. You will be expected to contribute to, and communicate, strategic direction while developing trust and building the capability of your team.
**An overview of the role**:
In addition to strong leadership capabilities, you will have a proven track record of delivering high quality outcomes demonstrated through your management of;
Facilities and Property Management services
Risk and Compliance legislative & contractual requirements, and reporting
People and HR activities for a diverse and dispersed workforce
Procurement and Supply Chain across multiple countries, in line with the Australian Government, Commonwealth Procurement Rules
Finance, including budget build, forecasting, and monthly reporting,
Workplace Health & Safety legislation, risk and reporting, and
Technology, including the use of various management information systems, and data analysis.
**Sounds like you? This is what we are looking for**:
Have strong multidiscipline technical skills in commercial and residential Facilities and Property Management delivery
Experience or demonstrated capability to work in a Diplomatic environment and management of remote team and facilities, some of which may be in politically unstable locations
Have experience in leading and driving innovative ways of delivering facilities management services and strategic property planning
An excellent communicator with strong presence, high level presentation skills, strong verbal and written communication. Have an ability to effectively communicate with people at all levels
Have an ability to set work goals and influence others to achieve results remotely
Possess the ability to work across multiple, matrix reporting environments and prioritise activities accordingly
Minimum bachelor’s degree in facilities management, property management or other related field or a recognised Trade Certificate in electrical, plumbing, carpentry or refrigeration, and/or 10-12 years’ experience in facilities, property management or related field
Comprehensive knowledge and experience in implementing and maintaining occupational health and safety legislative requirements
Knowledge and understanding of technical critical infrastructure, systems and environments
Knowledge of contractor management for specialised services
Proven capacity to understand and interpret commercial contracts
Excellent and proven budget management and comprehensive financial analysis skills
Proficient in Microsoft Office/Suite
**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
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