Information Systems

**POSITION DESCRIPTION
**POSITION**: Manager - Information Systems and Technology

**AREA**: Finance & Contract Management

**REPORTS TO**: General Manager Finance & Risk

**DIRECT REPORTS**: Four (4)

**CLASSIFICATION**: Level 5

**RURAL WORKFORCE AGENCY, VICTORIA LIMITED (RWAV)**

RWAV creates sustainable health workforce models that support Victoria’s rural, regional and
Aboriginal communities. We draw on trusted relationships, smart data and best practice to establish
models that are capable, connected and tailored to the communities they serve.

**OUR MISSION**

Develop and deliver solutions to enhance rural, regional and Aboriginal communities’ access to
health workforce

**OUR VALUES**

It is integral for all of our employees to share in our values of **Respect, Accountability, Collaboration,**
**Innovation and Resilience
**YOUR ROLE**

The Manager - Information Systems and Technology role is to develop, manage and maintain the
organisation’s repository of information management systems and their integrations through best
practices and the appropriate staffing and management of a technical and support team.

The role manages the operational and strategic network planning, makes recommendations,
improvements, and maintenance for growth and security of the IT network infrastructure and
systems.

The Manager - Information Systems and Technology is also responsible for planning and coordinating
the processes and activities related to the development, delivery and integration of software programs,
meet business needs.

**KEY RESPONSIBILITIES**

**Strategy & Planning**
- Develop and implement an Information Management Plan including risk identification and

mitigation strategies to manage information across RWAV;

requirements, and identify and resolve systems issues;

throughout the organisation;
- Monitoring inventory of available hardware devices or computer accessories to assess purchasing

needs;

for improving or leveraging these systems;

strategy and analyse trade-offs between usability and performance needs;

**Acquisition & Deployment**
- Document business processes, functional and non-functional requirements, user stories,

acceptance criteria, User Cases, requirements traceability, screen and interface designs, test
planning and test cases;
- Collaborate with analysts, architects, developers and system owners in the development and
- Ensure that any new system integration into business systems meets functional requirements,

system compliance, and interface specifications;
- Liaise with developers, software suppliers and internal stakeholders to address issues in program
- Negotiate and manage contracts with software and service providers;

**Operational Management**
- Provide proactive leadership to the Business Systems & Integration team;
- Ensure the effective coordination of activities, setting of priorities and allocation of resources

within the Business Systems & Integration team;
- Effectively communicate and develop relationships with internal business teams and

stakeholders;
- Work diligently to enhance or improve business processes via integration or, as necessary,

minimise the impact of integration on those processes;
- Develop and communicate training and documentation for end users and team members;
- Participate as a member of the RWAV Leadership Team;

**Infrastructure and Contract management**
- Manage contract of external systems support provider, ensuring deliverables are met to

KPI levels.
- Liaise with external systems support provider to ensure all Cybersecurity requirements are

maintained and to monitor the channels through which information flows into and out of
an organization's information network.
- Responsibility for observing all of the operations occurring across the network and

managing the infrastructure that facilitates those operations.

**Decision making and other authority**
- The Manager - Information Systems and Technology has the authority to approve expenditure in

accordance with the RWAV Financial Delegation Matrix.

**SELECTION CRITERIA**

**Qualifications/Experience**:

- Tertiary qualifications in Information Management or related discipline;
- Demonstrated experience as a Business Systems Analyst, Solution Architect or in similar role;
- Proven experience in overseeing the direction, development and implementation of software

solutions;
- Experience with business and technical requirements analysis, business process

modeling/mapping, methodology development and data mapping;
- Proven contract management experience
- The ability to translate abstract information into high quality business requirements;
- Strong knowledge of system and data quality assurance best practices and methodologies;
- Experience with database platforms including Microsoft SQL server;
- Confidence and experience with API protocols;
- Good project management skills and/or substantial exposure to project-based work

structures;
**Skills, Abilities, Knowledge**:

- S