Coffee Service Technician

2 days ago

Osborne Park, Australia Darkstar Coffee Full time

Darkstar Coffee started and remains a family owned and operated business in Western Australia. We are proud of our successes over the past two decades and our constant and consistent offering of high-quality freshly roasted coffee that caters to the needs, requirements and desires of a broad range of happy customers.

In addition to providing high-quality roasted coffee to wholesales clients, we also provide machinery, servicing, accessories and coffee school training.

The Coffee Machine Service Technician will be responsible for maintaining and repairing commercial coffee machines at various locations across Western Australia. They will ensure that all equipment is in excellent working condition and that customer issues or complaints are resolved in a timely and polite manner. The technician will also provide training to customers on proper use and maintenance of the machines, to ensure the longevity of equipment.

Key Responsibilities:

- Troubleshoot, diagnose and repair commercial coffee machines.
- Perform preventative maintenance on equipment.
- Respond to service calls in a timely manner.
- Provide training to customers on proper use and maintenance of equipment.
- Maintain accurate service records, calendars and inventory of parts.
- Communicate with Sales and Service Manager regarding any issues.

Qualifications:

- 2+ years of experience in commercial coffee machine repair and maintenance.
- Strong mechanical and electrical skills.
- Good communication and customer service skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and reliable transportation.
- Restricted Electrical Licence preferred.

Physical Demands:

- The job may require long periods of standing, walking, and climbing stairs.
- Must be able to lift heavy coffee equipment.

This is a full-time position with competitive compensation and benefits package.

**Salary**: $60,000.00 - $80,000.00 per year

Ability to commute/relocate:

- OSBORNE PARK, WA 6017: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- service: 2 years (preferred)

Licence/Certification:

- Restricted Electrical Licence (preferred)
- Australian Drivers Licence (preferred)
- Forklift Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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