Customer Service Officer

3 days ago

Mount Waverley, Australia Anritsu Full time

**About Us**:
Anritsu is a dynamic company specializing in the telecommunication industry. We are looking for an organized, detail-oriented, and motivated Customer Service Officer to join our team and help us maintain the smooth operation of our service department and warehouse. If you are passionate about logistics, and supporting efficient processes, we would love to hear from you

**Role Overview**:
**Key Responsibilities**:

- Maintain and update inventory records using service management software.
- Process incoming and outgoing shipments, ensuring accurate documentation.
- Coordinate with suppliers, customers, and internal departments for efficient order fulfillment.
- Monitor stock levels and assist with stocktaking activities.
- Prepare and maintain reports on inventory status, stock levels, and order status.
- Handle administrative tasks related to warehouse operations, including filing, documentation, and data entry.
- Ensure compliance with health and safety standards.
- Assist in resolving any discrepancies or issues in inventory management.
- Provide support to sales & service staff as required.

**Key Skills & Qualifications**:

- Proven experience in administration, logistics, or a similar role (preferred).
- Strong computer skills and proficiency with Microsoft Office (Excel, Word, Outlook).
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy in all tasks.
- Ability to work effectively under pressure and meet deadlines.
- Good communication skills, both written and verbal.
- Problem-solving mindset with the ability to address and resolve issues promptly.

**Work Hours**

**How to Apply**:
**Job Types**: Part-time, Casual

Pay: $30.00 - $35.00 per hour

Expected hours: 25 - 30 per week

Ability to commute/relocate:

- Mount Waverley, VIC 3149: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administration: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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