Customer Service Officer

7 hours ago


Mount Pleasant, Australia Femia Accountants Full time

The role will include the following:

- Extensive customer service
- Reception duties
- Collating and sending documents to clients
- Following up documents for signature
- Lodgment of tax returns
- Mail processing
- Processing client documents, details and information
- Appointment making
- Dealing with new client enquiries
- Client obligation management
- Greeting clients and preparing for meetings
- Administrative support
- Maintaining a high standard of office appearance
- Other duties as required
- Minimum 3 years of customer service experience in a professional setting
- Excellent technology skills and the ability to adapt to new systems
- Excellent interpersonal skills - must be a people person and enjoy helping others
- High level of professionalism
- Attention to detail
- Excellent phone manner

Other features of the role:

- Close to public transport
- Free parking onsite available

How to apply?

Please submit your resume and covering letter. Please quote reference number QWE190.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your expected Salary range?

**Experience**:

- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)



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