Retirement Village Manager

5 days ago

Buderim, Australia Lutheran Services Full time

**About us**:
Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.

Our Immanuel Gardens village at Buderim is home to a vibrant community of residents, carers, volunteers, and families that share a love of the Sunshine Coast lifestyle. Located in a convenient and private 86-acre hilltop sanctuary, with stunning coastal vistas just minutes to Maroochydore and Mooloolaba, our community is an extended family where people are there for you, with an abundance of activities and amenities to enjoy.

**About the role**:
As the Retirement Living Manager, you will be responsible for the day-to-day asset management and operation of the villages with a purpose to create connected, supportive and vibrant communities. You will ensure resident satisfaction, initiate events, and network with current and potential residents. Additionally, you will monitor and review asset and village compliance in relation to the Retirement Villages Act, respect policies and procedures, manage the village budget, and create a culture of inclusivity, support, growth, and positivity.

**About you**:
You should have a relevant tertiary qualification or senior experience relevant to service delivery, care management, health aged care, and/or human services. You should have the ability to promote and guide the implementation of business improvements, manage competing priorities, have strong attention to detail, possess high-level written communication skills, and have strong customer service experience.

**What’s on offer**:
Care for others and grow with a team that supports what’s most important to you. Building on nearly 90 years of care and service, we provide an inclusive working environment with opportunities to grow, innovate, build lasting relationships and work with the flexibility you need. You will also receive:

- Attractive Salary and Benefits
- Learning and development opportunities
- Membership to our dedicated Employee Assistance Program
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT, and home appliances.

For a copy of the Position Description please click here.

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