Quality & Compliance Coordinator

Permanent, Full Time
- Friendly, supportive and professional team
- Modern office work space, Thebarton

**About Clinpath Pathology**

Clinpath Pathology is a quality pathology service provider, focusing on professional excellence, reliability, excellent customer service and business integrity. Based at Mile End in a new state of the art laboratory Clinpath provides you with the opportunity to become a part of an Australian wide medical testing laboratory network, focused on medical leadership and expert advice. We serve our South Australian medical practitioners, private hospitals and aged care facilities.

We are an equal opportunity employer and offer a dynamic and supportive work environment where the contribution of people with different skill sets, cultures and backgrounds is valued.

**About the Opportunity**

You will be responsible for monitoring the Quality Management system and compliance with NATA guidelines within the Pre Analytical team. This will be achieved through fostering a culture of innovation and continuous improvement and facilitating quality improvement in both action and documentation.

**Duties**:

- Update and maintain policies & procedures to ensure quality standards are met;
- Assist to coordinate document reviews, preparation of reports and other written communications with the view of ensuring department supervisor's complete reviews in a timely manner;
- Provide accreditation support to the Quality Manager;
- Perform internal audits and coordinate audit reports and actions, ensuring quality reports are tabled at monthly departmental meetings and actions followed;
- Educate and support operational staff in relation to quality systems and processes;
- Analysis of quality data, including IMS, incident reports, site audits, client feedback and complaints;
- Identify, monitor risks and make recommendations for quality improvement initiatives or opportunities for department;
- Develop, maintain and manage valued relationships with relevant external stakeholders;
- Assist to review and coordinate responses and actions to Riskman/incident reports;
- Assist with maintaining information systems such as The Edge;
- Provide timely feedback to other Clinpath departments about errors /adverse events with a view to prevention of future recurrences; and
- Participate in team meetings, collaborative planning activities and quality assurance.

**Applicants should possess the following**:

- Previous experience in a laboratory or pathology practice (preferred);
- Familiarity with quality standards and systems;
- Ability to prepare and deliver training presentations confidently;
- Ability to prioritise work and meet deadlines;
- Demonstrated attention to detail;
- Demonstrated excellent customer service and interpersonal skills;
- Proven ability to work independently and identify efficiencies and improvements;
- Ability to communicate in a concise and articulate manner;
- Ability to work in a team environment and, when required, to work autonomously;
- Ability to interpret instructions and provide feedback to ensure systems, procedures and processes are maintained at the highest standard;
- Evidence of COVID-19 vaccination (2 doses).

**Why join us?**

Clinpath Pathology offer a wide range of employee benefits:

- Stable, reputable organisation (part of the global Sonic Healthcare)
- Paid Parental Leave options
- Employee Rewards Program
- Annual employee service awards
- Ongoing training and development
- The opportunity to participate in the Clinpath Development Program
- Employee Assistance Program (EAP)
- Novated Leasing
- Study leave for approved courses
- On-site Physiotherapist
- Employee Referral Program
- Free annual flu vaccination
- Fitness Passport program
- Charitable and social events including annual Christmas Party, Pizza days and morning teas
- Work life balance and flexible working arrangements

**How to apply?**

This position is open to Australian/New Zealand Citizens and Australian Permanent Residents with full legal working rights.

**Applications close: 3 December 2024**

Applications Close: 03 Dec 2024