Quality & Compliance Officer

Location: Mile End (SA)

Are you an experienced Quality and Compliance professional?

WISE Employment is seeking driven, solution-oriented Quality and Compliance Officer based in Mile End (South Australia). This role will be responsible for the quality and compliance requirements of each service area of WISE Training Services; WISE Employment's Registered Training Organisation.

If you have 3+ years' experience within a Quality and Compliance role (or similar) you could be great fit for this role. Apply today

To be considered, you must:

• Have 3+ years of experience in a similar role
• Have experience working in a compliance or quality assurance role in an RTO environment.
• Have experience in using an RTO student management system (aXcelerate or other similar).
• Have the ability to work in multi-disciplined teams in a reliable and highly professional manner.
• Have the ability to work with the Quality and Compliance Manager in a collaborative and informative manner.
• Have the ability to work both independently and within a team.
• Have highly developed written and oral communication skills.
• Have high level of attention to detail.
• Have excellent organisation and time management skills.
• Have excellent computer skills with a strong working knowledge of computer applications including Outlook and Microsoft Office packages (Word and Excel) as a minimum.
• Have a high level of integrity and strong moral principles.
• Hold a TAE40110 or TAE40116 Certificate IV in Training and Assessment.
• Have demonstrated knowledge of the ASQA Outcome Standards for Registered Training Organisation (RTOs) 2025 or its replacement.
• Have demonstrated working knowledge of government Funded VET Contract/s.
• Have full Australian working rights.

• Hold a full Australian driver's license.

• Be willing to obtain a National Police Check

• Be able to pass a Working with Children Check
• Be able to demonstrate the WISE attributes: Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset

Perks of Working at WISE…

• Competitive Salary with added Not-For-Profit Salary Packaging benefits (tax savings) + Super + More
• Fantastic reward and recognition initiatives and ongoing learning and development
• 4 wellness-days per year (additional leave), the ability to purchase additional annual leave and various healthy lifestyle initiatives
• Learning and Development Programs
• Company Laptop & iPhone
• Exclusive benefits and discounts from leading retailers through Flare

A day in the role involves…

• Working in partnership with and under the direction of the RTO Quality and Compliance Manager.
• Communicating and implementing any changes to regulatory requirements with other staff members.
• Planning, scheduling, conducting and/or overseeing internal audits including the review of student assessments, trainer/ assessors' resource, evidence of participation, etc.
• Planning, scheduling, conducting and/or overseeing validation sessions.
• Reviewing the trainer qualification register/ matrix - ensuring that all trainers and assessors hold and maintain currency in relevant qualifications and units of competency.
• Regular reviewing of WISE Training Services' scope of registration in consultation with the National Education Manager and Training Manager.
• Submitting any required applications to ASQA via ASQAnet (including submission for change of scope, change of details and renewal applications).
• Accessing government VET portals and providing contract notifications to relevant parties.
• Breakdown and communicating of information obtained from the government VET portal contract notifications to relevant parties.
• Assisting with submission of ASQA data reports including: Annual Quality Indicator Reporting data; and, assisting in completion of the- Annual Declaration on Compliance.
• Conducting and/or reviewing regular internal RTO audits for government funded VET training  contracts/programs.
• Developing, reviewing and maintaining relevant policies and procedures.
• Templating documents for events such as course reviews, audits and assessment validation; Pre-enrolment documentation (specifically the regulatory information).
• Maintaining and implementing continuous improvements.

WISE Employment

Celebrating over 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that is committed to providing quality employment, training, and support to the disadvantaged members of our community. We aim to inspire, transform and empower people by connecting them with employers who care. WISE also operates highly successful, inclusive social enterprises along with a range of other programs and services aligned to the needs of the community.

Visit to learn more about WISE.

Are you ready to Apply?

Please submit a current resume and cover letter that demonstrates how you meet the above-specified requirements.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact our recruitment team