Corporate Receptionist

JLL supports the Whole You, personally and professionally.
**What this job involves**:
As a Workplace Ambassador at JLL, you will serve as the primary Corporate Reception representative for Amazon Australia while acting as the Administration & Facilities primary point of contact for ANZ Operations, creating exceptional first impressions and workplace experiences through comprehensive front-of-house services. This dynamic role combines reception excellence with administrative and facilities support, requiring you to manage ticketing systems, coordinate meetings and events, oversee pantry management, conduct facilities inspections, and maintain budget oversight while interfacing with members from all organizational levels and the public. You will play a crucial role in JLL's commitment to delivering outstanding client service by proactively engaging stakeholders to ensure on-site client expectations are met, building effective relationships across multiple organizational levels, and maintaining professional workplace environments that enable productivity and collaboration.
**What your day-to-day will look like**:
Perform office opening and closing procedures while greeting guests and working closely with onsite security team to issue visitor badges
Manage meeting room scheduling and coordination while maintaining professional appearance of all meeting rooms and reception areas
Check client ticketing system for meeting and event bookings while assisting with coordination per Event Management SOP and room conversions
Order weekly snack, fruit, and beverage supplies while overseeing ongoing development of pantry program and maintaining kitchen areas
Assist local GREF management during high volume periods while supporting facilities team with various tasks as needed
Maintain Site PO Trackers and capture pantry spend accurately while ensuring financial processes are followed and assisting with invoicing
Conduct facilities inspections and raise facilities issues via Corrigo timely while facilitating vendor/contractor inductions when required
Report EHS matters onsite and assist in carrying out safety procedures while ensuring provision of safe working environment.
**Required Qualifications**:
Experience in corporate reception or front-of-house customer service roles
Strong interpersonal and communication skills with friendly, pleasant, and energetic personality
Ability to interface effectively with members from all organizational levels and the public
Administrative skills with experience in meeting coordination, scheduling, and basic financial processes
Customer service excellence with focus on stakeholder engagement and relationship building
Organizational skills with ability to manage multiple tasks including pantry management and facilities coordination
Understanding of workplace safety procedures and EHS reporting requirements
Proficiency with ticketing systems, scheduling software, and basic office technology.
**Preferred Qualifications**:
Background in facilities management or workplace services
Experience with Amazon or similar corporate environments
Knowledge of Event Management SOPs and room setup/conversion procedures
Familiarity with Corrigo or similar facilities management systems
Understanding of vendor/contractor induction processes
Experience with budget management and PO tracking systems
Knowledge of KPI and SLA management in service delivery environments
Background in office relocation support and hands-on practical assistance.
**Location**: Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, ou