Community Host

2 days ago

Pyrmont, Australia JLL Full time

**JLL empowers you to shape a brighter way**.

About the role:
The Community Host delivers exceptional client experience daily through engagement and clear communication. You'll use JLL's HX Service Line to bring new 'Experience Services' to site staff. Your role involves strengthening the partnership between JLL and our client while improving service delivery and developing your professional skills. You'll be responsible for implementing the experience program at the client site. This position lets you use your service passion, people skills, and enthusiasm to create a hospitality-focused workplace.

You'll also ensure that your assigned areas are functional, presentable, clean, and safe, providing a quality environment for both occupants and visitors.

Key Responsibilities:

- Serve as the initial point of contact for all client employee enquiries, issues, troubleshooting, and feedback related to the services withing the workplace
- Spend time each day welcoming employees in the reception or employee entrances as well walking the floor to ensure all spaces are clean and maintained
- Manage APAC Helpdesk mailbox and allocate tasks accordingly, answer telephone calls
- Support the Facilities Manager when required
- Process work orders and invoices
- Ensure the provision of a safe workin g environment

What we’re looking for:

- Previous experience in hospitality, or a corporate work environment
- Proficient with Google Workspace and Microsoft Office Suite
- Great interpersonal skills with the ability to work with mínimal supervision
- Demonstrate a proactive and professional approach to customer service and interact with employees and vendors
- Able to work efficiently while handling competing priorities with shifting deadlines

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

**Location**:
On-site -Pyrmont, NSW

**_JLL Privacy Notice _**

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For additional details please see our career site pages for each country.

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