Medical Receptionist

1 week ago

Castle Hill, Australia Old Castle Health Rooms Full time

Old Castle Health Rooms is a small, modern, new private psychiatric practice.

We take great pride in caring for the wellbeing of patients. We are seeking a person to support our team of passionate Psychiatrists & Psychologists, who cares about people as much as we do.

The Medical Receptionist role would involve working 3 days a week, Monday, Tuesday and Friday from 9am to 5pm.

**Key areas of responsibility include**:

- Reception services meeting and greeting of clients and visitors,
- Provide comprehensive administrative support to the staff at the Practice and deliver high quality customer service to patients.
- Maintaining patient flow; greeting patients, recording and updating patient information and ensuring a smooth journey to and from the reception area, consulting and treatment rooms.
- Co-ordinate the Medicare, DVA, Workcover & Private billing and patient booking system and contact booked patients to remind them of their appointment and confirm their attendance.
- Communicate effectively with all team members, external providers and patients and ensure patient and practice correspondence is dealt with in a timely and appropriate manner.
- High ethical standards regarding confidential data.
- Providing administrative support to practice staff, photocopying, collating documents, typing, filing, faxing and scanning as requested.
- Support the maintenance of amenities.
- Maintenance of office supplies
- Keeping the office space clean and tidy.
- Experience in dealing with mental health patients will be highly regarded.
- Experience with Power Diary, Medical Practice software.
- Calm, compassionate, and non-judgmental nature.
- Professional and polite.
- Excellent verbal and written communication skills, with a high level of attention to detail.
- Capacity to follow established processes and take the initiative to complete non routine tasks.
- Excellent time management skills and ability to prioritise tasks.
- High level of computer literacy
- Open and willing to learning new software programs.
- Be professionally presented.
- Someone who is committed to working with us long-term

Position is available for start in beginning of November.

Australian Citizens and Permanent Residents only.

Work Remotely
- No

**Job Type**: Contract
Contract length: 24 months

Schedule:

- 8 hour shift

**Experience**:

- Medical receptionist: 1 year (required)
- Power diary medical software: 1 year (preferred)

Work Location: In person

Expected Start Date: 30/09/2024

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