Sales and Service Team Leader

7 days ago

Docklands, Australia Bega Cheese Full time

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us

About the role

As a Sales and Service Team Leader, you will be responsible for leading and developing a team of sales and service professionals. Your primary goal will be to ensure customer orders are processed accurately and on time, within the Bega Foods and Contract Manufacturing team, which is part of the Domestic Customer Service team. You are a point of escalation for customer complaints and for internal stakeholders.

Key Responsibilities:
- Lead the BFCM team through daily order management- Address poor performance with the DCS Manager, and nurtures high performers.- Optimise work processes- Develop talent- Strengthen customer connections

About you:
- Strong leadership and team management skills.- Communicating & Influencing - the ability to influence and engage key customers, stakeholders and direct reports- Authentic Leadership - Leads, coaches, inspires and motivates team and peers to achieve- Flexibility & Change - able to continuously learn & evolve- Manages complexity

The Bega Story

Bega Cheese Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being recently named in the _Top 10 Strongest Australian Brands of 2022_,_ _our vision is to become The Great Australian Food Company

Our growth story of becoming a successful ASX listed company with an annual turnover in excess of $2 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company

Life at Bega

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.- Join a dedicated, forward-thinking and innovative culture- Grow with us, through opportunities for career development and progression- Contribute by giving back to your community through charities we partner with- Access to mental and physical health programs through our wellbeing portal and programs- Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Our Docklands office is the hub for our corporate functions within the Bega Cheese Group. Freshly renovated and looking brand new, you’ll enjoy lots of natural light and great facilities to take advantage of including a fully stocked fridge loaded with a range of Bega products We are right next door to Marvel stadium and some of Melbourne’s best restaurants, cafes and bars.

Applications

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