Impairment Benefit Specialist

**IMPAIRMENT BENEFIT SPECIALIST - PERSONAL INJURY - MELBOURNE**

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

The primary purpose of this role is to administer claims for Impairment Benefits (IB) in accordance with the AMA Guides to the Evaluation of Permanent Impairment, the Accident Compensation Act 1985, and WorkSafe’s guidelines, protocols and the objectives of the scheme.

**About the role**
- Contribute to the IB Teams financial and service objectives by achieving your individual targets
- Ensure the administration of IB claims are managed in accordance with the relevant legislation, guidelines, protocols and in accordance with the objectives of the scheme
- Ensure communication with the key stakeholders is timely, empathetic, and accurate
- Maintain internal relationships and demonstrate teamwork and commitment to solving operational issues within and across teams
- Contribute ideas that may improve process and work efficiency and actively participate in any discussions that involve workplace improvement
- Be responsible for your own improvement ensuring your commitment to improving in any identified developmental areas
- Contribute to the culture of the team by demonstrating the behaviours expected in fostering team engagement

**About you**
- Experience within a Workers Compensation or Personal Injury claims management scheme
- Experience in working with the AMA Guides to Permanent Impairment (4th Edition)
- Formal training qualifications in the management if Impairment Benefits an advantage
- Familiarity with WorkSafe’s or similar claims management operating systems
- Experience in using MS Office products

**Benefits and perks**
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
- Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program
- own a piece of your employer
- For more details about our benefits, visit the Allianz Careers site.

**About our culture**

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, and abilities are not only welcomed but valued for the perspectives and talents they bring to work. We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

**Job Level**:

- Professional

**Location**:

- Melbourne, VIC, AU, 3000

**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Australia

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 70483

**Position Cluster**:

- Non-Executive