Customer Service Officer

2 weeks ago

Melbourne, Australia PERSOLKELLY Full time

This client is seeking a Customer Service Representative to join their team in Mulgrave. This is a casual role with hours between Monday to Friday 9 to 5 pm. Duties will include:

- Being the main point of contact with customers; establishing accounts, customer enquiries, processing orders and payments, advising customers on usage and delivery, selling of appliances and managing debtors including customer contact and collection
- All administrative aspects of customer transactions. Including but not limited to; filing, updating records, banking, correspondence, price adjustments and reconciling stock transactions
- Be a point of contact with suppliers, including but not limited to; processing creditor invoices, scheduling changes, stock level records and appliance stocktakes

This client is seeking a Customer Service Representative to join their team in Mulgrave. This is a casual role with hours between Monday to Friday, 9 am to 5 pm.

Duties will include:

- Being the main point of contact with customers; establishing accounts, customer enquiries, processing orders and payments, advising customers on usage and delivery, selling of appliances and managing debtors including customer contact and collection
- All administrative aspects of customer transactions. Including but not limited to; filing, updating records, banking, correspondence, price adjustments and reconciling stock transactions
- Be a point of contact with suppliers, including but not limited to; processing creditor invoices, scheduling changes, stock level records and appliance stocktakes
- Assist other functions within your branch, including but not limited to; monitoring and reporting to your manager on market and competitor activity, sales leads, feedback on marketing activities
- Reconcile daily deliveries and liaise with the Regional Scheduler to adjust scheduling of drivers as required
- Assisting other Branches in times of overflow
- Other functions at the direction of the Customer Service Manager (or Branch Manager or Regional Manager) in line with skill competence and training

To be successful, you will have strong attention to detail, solid computer skills and the ability to work efficiently and accurately to tight deadlines, as well as the ability to communicate effectively.

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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