Specialist Planificare Mobilier, Studio de Planificare Si Comanda Ikea Orhideea

**Job ID**: 309296
- **Date posted**: 20/09/2025

**Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion.We care about people & planet and promote health & wellbeing.We nurture your development and provide career opportunities to unlock your potential. **What you need to know**Working at IKEA has its benefits and rewards:

- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information:

- This role is Temporary Full-time, 76hrs/fortnight for 12 months
- This role will be based from the IKEA Richmond store, with occasional travel to IKEA Springvale required
- The Hiring Manager for this role is Paul Flavel
- People & Culture Manager
- Applications close Friday 26 September 2025
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

**About this work area**As People & Culture Generalist your responsibilities will include, but are not limited to:

- End-to-end claims management, including Return to Work (RTW) planning for both work and non-work-related cases.
- Partnering with injured workers, managers, and practitioners to support safe and timely RTW outcomes.
- Monitoring claims progress, recovery milestones, and conducting post-closure check-ins.
- Providing administrative support including payroll coordination, document uploads, remittance, and invoicing (where required).
- Delivering expert, compliant advice on WHS, wellbeing, rehabilitation, and workplace relations.
- Conducting risk assessments and incident investigations and implementing safety solutions in partnership with Business Risk & Compliance.
- Analysing claims and incident data to identify trends and recommend improvements.
- Leading quarterly claim reviews and contributing to any health and safety forums.
- Building strong relationships with insurer and internal/external stakeholders.
- Coaching and training co-workers and leaders on WHS processes and obligations.
- Supporting the broader People & Culture function with other initiatives and projects.

As People & Culture Generalist you are:

- Passionate about people and unlocking their potential to contribute to business results.
- Qualified and must have previous experience in health and safety or a related field, with at least 2 years in a similar role.
- Confident managing WorkCover claims and return-to-work processes, with strong knowledge of relevant legislation.
- A strong communicator and coach, skilled at building relationships across all levels and supporting others' development.
- Comfortable in a fast-paced retail environment, with a hands-on approach and willingness to support both P&C and store operations.
- Proficient in Microsoft Office and other digital tools, with the ability to analyse data and identify improvement opportunities.