Visitor, Tenant, and Guest Experience Specialist

2 days ago

North Ryde, Australia Manhattan Group Full time

We are seeking guest focused specialists to engage in a dynamic corporate environment where no two days are the same.

**Position: Visitor, Tenant, and Guest Experience Specialist**

**Location**:Sydney CBD

**Schedule**:Weekdays Only, No Nights Required

**What You'll Do**:

- Welcome and assist visitors, tenants, and guests with warmth and professionalism.
- Provide exemplary customer service and ensure all inquiries and requests are promptly addressed.
- Act as a liaison between tenants, guests, and building management, ensuring seamless communication and satisfaction.
- Coordinate and manage meeting and conference bookings, appointments, and special requests with precision.
- Uphold and enhance the reputation of an esteemed establishment through your dedication to service excellence.

**What We're Looking For**:

- **Front office experience in hotels or previous work as a concierge within corporate buildings is highly preferred.**:

- **A customer-focused individual with a genuine passion for delivering outstanding service.**:

- **Strong communication and interpersonal skills with a knack for building rapport.**:

- **Ability to thrive in a fast-paced environment while maintaining composure and professionalism.**:

- **A commitment to upholding the highest standards of service excellence.**

**What You'll Get**:

- Competitive salary and benefits package.
- Weekdays only work schedule, offering a perfect work-life balance.
- Opportunities for career growth and advancement within an esteemed organisation.

Join a supportive and inclusive team dedicated to achieving excellence in guest experience.

**Benefits**:

- Employee mentoring program

Schedule:

- Day shift
- Monday to Friday
- No weekends
- Weekends only

Application Question(s):

- Are you on any visa restrictions?
- Do you have hotel or corporate concierge experiences?

Work Authorisation:

- Australia (required)

Work Location: In person

  • Visitor Centre Ambassador

    2 weeks ago

    North Ryde, Australia DAB-Jones Lang LaSalle (NSW) Pty Ltd Full time

    About the role: We are seeking a Visitor Centre Ambassador to be based on our client’s site in North Ryde, managing and enhancing the guests’ experience in the visitor centre. Working closely with Events and Community Ambassador to deliver events and formal engagements. Key Responsibilities: - Own the Visitor Centre space, brand presentation and...

  • Guest Service Agent

    2 days ago

    North Ryde, Australia Cushman & Wakefield Full time

    **Job Title** Guest Service Agent **Job Description Summary** Join us as an Guest Service Agent! Passion for detail and excellent communication skills required. **About the role** The Guest Service Agent is charged with the day-to-day implementation of policies, procedures, programs, and workplace services delivery that provides a well-managed and...

  • Full Time Security Member

    1 week ago

    North Ryde, Australia Assetlink Full time

    **About Assetlink**: We pride ourselves on our culture - The Assetlink Way. We have one of the country’s most diverse and dependable workforces. We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working...

  • Security Team Member

    5 days ago

    North Ryde, Australia Assetlink Full time

    **About Assetlink**: We pride ourselves on our culture - The Assetlink Way. We have one of the country’s most diverse and dependable workforces. We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working...

  • Security Team Member

    2 weeks ago

    North Ryde, New South Wales, Australia Assetlink Full time $60,000 - $80,000 per year

    About Assetlink:We pride ourselves on our culture – The Assetlink Way.We have one of the country's most diverse and dependable workforces. We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working environment.Our...

  • Workplace Experience Lead

    2 weeks ago

    North Ryde, Australia DAB-Jones Lang LaSalle (NSW) Pty Ltd Full time

    **About the role**: We are seeking an Experience Lead to support and work on site for our newly acquired client in North Ryde, Sydney. As the Experience Lead, you will be responsible for creating, implementing, and evolving a world-class workplace experience strategy that inspires confidence, connection, and pride for all the client’s employees and...

  • Front Office

    5 days ago

    North Ryde, Australia JLL Full time

    **JLL empowers you to shape a brighter way**. **About the role**: The Front Office and Workplace Executive welcomes employees and guests as the first point of contact at Reception, creating authentic experiences that strengthen relationships between JLL, our client, and their stakeholders. You'll provide administrative support, maintain operational...

  • Guest Service Agent

    2 days ago

    North Ryde, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Customer Experience Specialist

    2 weeks ago

    North Ryde, Australia BOC Limited Australia Full time

    BOC Limited Australia **Customer Experience Specialist** North Ryde (NSW), Australia | req23155 As a Customer Experience Specialist, you are dedicated to transforming customer feedback into actionable insights and ensuring customer retention through effective management of the repair loop process. Your proactive approach and resourcefulness will drive...

  • Customer Experience Specialist

    2 weeks ago

    North Ryde, Australia Healius Full time

    Customer Experience Specialist **Job Reference: 14940** **Location: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)** - At Laverty Pathology, a Healius business, we all have one thing in common, we are passionate about making a difference to the health of Australians. - And right now, it’s an exciting time to join us as we build a digital...