Visitor, Tenant, and Guest Experience Specialist

5 days ago

North Ryde, Australia Manhattan Group Full time

We are seeking guest focused specialists to engage in a dynamic corporate environment where no two days are the same.

**Position: Visitor, Tenant, and Guest Experience Specialist**

**Location**:Sydney CBD

**Schedule**:Weekdays Only, No Nights Required

**What You'll Do**:

- Welcome and assist visitors, tenants, and guests with warmth and professionalism.
- Provide exemplary customer service and ensure all inquiries and requests are promptly addressed.
- Act as a liaison between tenants, guests, and building management, ensuring seamless communication and satisfaction.
- Coordinate and manage meeting and conference bookings, appointments, and special requests with precision.
- Uphold and enhance the reputation of an esteemed establishment through your dedication to service excellence.

**What We're Looking For**:

- **Front office experience in hotels or previous work as a concierge within corporate buildings is highly preferred.**:

- **A customer-focused individual with a genuine passion for delivering outstanding service.**:

- **Strong communication and interpersonal skills with a knack for building rapport.**:

- **Ability to thrive in a fast-paced environment while maintaining composure and professionalism.**:

- **A commitment to upholding the highest standards of service excellence.**

**What You'll Get**:

- Competitive salary and benefits package.
- Weekdays only work schedule, offering a perfect work-life balance.
- Opportunities for career growth and advancement within an esteemed organisation.

Join a supportive and inclusive team dedicated to achieving excellence in guest experience.

**Benefits**:

- Employee mentoring program

Schedule:

- Day shift
- Monday to Friday
- No weekends
- Weekends only

Application Question(s):

- Are you on any visa restrictions?
- Do you have hotel or corporate concierge experiences?

Work Authorisation:

- Australia (required)

Work Location: In person

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