
Visitor, Tenant, and Guest Experience Specialist
2 weeks ago
We are seeking guest focused specialists to engage in a dynamic corporate environment where no two days are the same.
**Position: Visitor, Tenant, and Guest Experience Specialist**
**Location**:Sydney CBD
**Schedule**:Weekdays Only, No Nights Required
**What You'll Do**:
- Welcome and assist visitors, tenants, and guests with warmth and professionalism.
- Provide exemplary customer service and ensure all inquiries and requests are promptly addressed.
- Act as a liaison between tenants, guests, and building management, ensuring seamless communication and satisfaction.
- Coordinate and manage meeting and conference bookings, appointments, and special requests with precision.
- Uphold and enhance the reputation of an esteemed establishment through your dedication to service excellence.
**What We're Looking For**:
- **Front office experience in hotels or previous work as a concierge within corporate buildings is highly preferred.**:
- **A customer-focused individual with a genuine passion for delivering outstanding service.**:
- **Strong communication and interpersonal skills with a knack for building rapport.**:
- **Ability to thrive in a fast-paced environment while maintaining composure and professionalism.**:
- **A commitment to upholding the highest standards of service excellence.**
**What You'll Get**:
- Competitive salary and benefits package.
- Weekdays only work schedule, offering a perfect work-life balance.
- Opportunities for career growth and advancement within an esteemed organisation.
Join a supportive and inclusive team dedicated to achieving excellence in guest experience.
**Benefits**:
- Employee mentoring program
Schedule:
- Day shift
- Monday to Friday
- No weekends
- Weekends only
Application Question(s):
- Are you on any visa restrictions?
- Do you have hotel or corporate concierge experiences?
Work Authorisation:
- Australia (required)
Work Location: In person
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