Student Records Compliance Officer

Who we are:
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.

Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous - with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do
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What’s the job?

Reporting to the Senior Student Records Compliance Officer, the Student Records Compliance Officer is to provide high level administrative support including reporting of critical compliance and administrative tasks associated with a student’s record, with a focus on accuracy of data and compliance with internal processes and procedures and external regulatory requirements

If you are an internal applicant, you will be considered if you are located in any of our other campuses across Australia.

Day-to-day accountabilities:

- Quality check and control the accuracy of student records data and provide a continuous improvement feedback approach to student support staff
- Monitor and action alerts on PRISMS
- Audit student enrolments to ensure compliance with HESA and ESOS regulations and the TGE policy and procedure framework and notification to students regarding breaches.
- ESOS Monitoring and action
- including COE expiry, monitor visa expiry and changes, monitor online enrolment loads for international students, maintenance of all details for returning students in PRISMS, update change of details in PRISMS & Banner

To read more about the role please

click here to View job description

Who you are

To be successful in this role you will have:

- Minimum 1 experience within an administration or support role in an education environment preferred but not essential
- Tertiary education preferred but not essential
- Proven organisational skills with an ability to multi-task and meet deadlines while working under pressure
- High level of attention to detail and commitment to quality

Why join us?

Bold, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020,
_Australian Financial Review_ named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression.

We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.

What we offer:
We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from:

- Study free in a course/degree related to your position
- Flexible working conditions when permitted
- Access to internal opportunities
- Be supported to learn, grow and move across the organisation

Hiring process

We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. If you want to know more, or need assistance or accommodation during the recruiting phase, please contact your recruiter at

We’d love to hear from you.