Internal Review Officer

22 hours ago

Brisbane, Australia Talent International Full time

**Job Details**:
**Location**

Brisbane

**Salary**

Up to AU$55.24 per hour

**Job Type**

Full Time

**Ref**

BBBH102526_1686018192

**Contact**

Liam Lasslett

**Posted**

about 5 hours ago

**The Opportunity**
This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community engagement through more flexible access to benefits with a personalized plan and support team.

You will be joining a national, virtual team responsible for managing and triaging a pipeline of Participant-driven plans & complaints reviews. This role is based in Brisbane.

12 Month initial term contract paying $55.24 per hour + Super.

**The Role**
**APS 5 Internal Review Case Officer** Your responsibilities will include:

- Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
- Undertaking evidence-based decision making as prescribed in the NDIS Act, NDIS rules, Operational Guidelines and NDIA policies.
- Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
- Contributing to quality improvement activities to enhance service delivery practice, processes and systems.

**About you**
- An ability to develop plans and objectives for short term tasks and contributing to strategic planning for longer-term initiatives.
- Experience supporting and working with people with disability and / or carers and family - Aged Care
- Ability to manage a high-volume caseload
- Excellent analytical skills and ability to work in a team dealing with complex information
- Experience assessing complex information within legal and operating process guidelines to make fair and auditable decisions (review decisions assessable by the Administrative Appeals Tribunal)
- Ability to communicate outcomes both written and verbally
- Strong ability to document cases in a CRM or similar system and experience with MS Office suite
- You must be an **Australian Citizen **to be eligible for this position

**Please note** Successfully screened applicants will be required to complete a writing task prior to submission

APPLY

  • Aps5 Internal Review Officer

    5 days ago

    Brisbane, Australia HAYS Full time

    APS5 Internal Review Officer Required for a 12 - Month Assignment in Brisbane CBD **Y**our new company**: Hays has partnered with a large Federal Government Agency which is going through a period of significant growth. This is an opportunity to join the agency on an initial 12-month contract based in Brisbane CBD with hybrid working arrangements. **Your...

  • Aps5 Internal Review Officer

    5 days ago

    Brisbane Central Business District, Australia HAYS Full time

    APS5 Internal Review Officer required for a 12-month assignment. **Your new company** Hays has partnered with a leading Federal Government Agency. Our client is known for supporting a better life for Australians with significant and permanent disability, and for their families and carers. An exciting opportunity has been made available for an APS5...

  • Review Officer

    2 weeks ago

    Brisbane, Australia Office of the Queensland Ombudsman Full time

    Review Officers are expected to work collaboratively and constructively toward the achievement of individual, team and OQO outcome requirements. As a Review Officer, your work will include managing complaints made to OQO, communicating with complainants and agencies about complaints and investigations and undertaking research, analysis and reporting work...

  • Planning And Review Officer

    1 week ago

    Brisbane, Queensland, Australia Queensland Fire And Emergency Services Full time

    Purpose of specific work area and positionPlanning and Review supports Queensland Fire and Emergency Service (QFES) through a vision statement, Attain seamless operational interoperability throughout QFES'. Through analysis of a variety of tactical, operational, and strategic functions and consultation with relevant stakeholders with a focus on incident...

  • Planning And Review Officer

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Fire And Emergency Services Full time

    Purpose of specific work area and positionPlanning and Review supports Queensland Fire and Emergency Service (QFES) through a vision statement, Attain seamless operational interoperability throughout QFES'. Through analysis of a variety of tactical, operational, and strategic functions and consultation with relevant stakeholders with a focus on incident...

  • Principal Review Officer

    2 weeks ago

    Brisbane, Australia Office of Industrial Relations Full time

    **The role**: As a Principal Review Officer, you will be solely responsible to manage your own caseload of complex files, including psychological and latent onset injuries, premium/policy reviews, work health and safety and electrical safety and labour hire licensing reviews. Your day will involve communicating with parties, reviewing factual and medical...

  • Review Officer

    22 hours ago

    Brisbane, Australia Queensland Government Full time

    **About us We have a vision that our communities will be safe and supported by fair and ethical public institutions with a focus on those matters of highest threat to the Queensland community. As an organisation we are committed to this vision and as such our values of people, accountability, integrity, courage and excellence underpin everything we do at...

  • Principal Review Officer

    2 weeks ago

    Brisbane, Queensland, Australia Office Of Industrial Relations Full time

    **The role**:As a Principal Review Officer, you will be solely responsible to manage your own caseload of complex files, including psychological and latent onset injuries, premium/policy reviews, work health and safety and electrical safety and labour hire licensing reviews. Your day will involve communicating with parties, reviewing factual and medical...

  • Review Officer

    2 weeks ago

    Brisbane, Queensland, Australia Office Of The Queensland Ombudsman Full time

    The Office of the Queensland Ombudsman (OQO) is an independent integrity agency established under the Ombudsman Act 2001.The OQO investigates complaints about the actions and decisions of Queensland Government departments and agencies, local councils and publicly funded universities. The OQO also works with agencies to improve the quality of their...

  • Review Officer

    2 weeks ago

    Brisbane, Australia Queensland Government Full time

    About the Role Key responsibilities Manage day-to-day tasks related to external reviews in line with the RTI Act and IP Act, under the guidance of a delegated decision maker. Maintain accurate file records and ensure timely progression of reviews. Communicate effectively with stakeholders via phone and in writing to gather information, clarify issues, and...