Account Manager

3 days ago

Melbourne, Australia Experience Education Full time

**Thought about a career change? Has travel ever been on your mind? Now is the perfect time to take a look... We are looking for an Account Manager to join our team in Melbourne, Australia.**

This is an outstanding opportunity to work with World Challenge, operating school adventure travel across the globe from the Australian source market. World Challenge is part of the Travelopia Group, a KKR owned company, and is a leading provider of educational travel - offering a wide range of experiences for students: including expeditions, within Australia and overseas, and now expanding into a broad range of international trips covering core curriculum topics, sports tours and learning service journeys.

**About the role**:
Our Account Manager will utilise our new CRM and reservation system to help drive an increased share of the expedition market and successfully transition World Challenge into the international curriculum and sports tour markets.

Supported by a Digital Marketing Manager, the Account manager will be encouraged to generate their own leads and work to convert those that are produced through marketing activity. The Account Manager will see a sales lead through point of sale and then conduct a thorough handover to the relevant School Account Manager.

**What you will be doing**:

- Using LinkedIn and social media to build a strong network within the education sector, and utilising digital partner relationships
- Liaise with organisations (such as Alliance of Girls Schools Australasia (AGSA) and Associate of Heads of Independent Schools of Australia (AHISA)) to develop leads, attend conferences, and networking
- Utilise leads to book sales visits at target schools
- Establish relationships with Key Decision Makers (KDMs) such as Principals / Heads, Governors and Senior Leadership Teams
- Conduct sales visits on Zoom, Teams or in person as appropriate
- Proactively analyse individual school needs and respond to their requirements

**What we are looking for**:

- A proven record of hitting sales targets in a B2B setting
- Motivated by success - evidence and results of developing efficient processes to optimise all lead types, including digital, conference, and telesales
- Excellent persuasion and contract management skills to appeal to a range of collaborators including KDMs, Teachers, Parents and Students, and ensure all possible sales are closed effectively
- Passion to deliver the very best customer service

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