Risk and Compliance Manager

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: What you need to know about the role Delivering on the regulatory requirements for PayPal Australia Pty Ltd, this position is responsible for supporting the second line oversight of the Risk and Compliance Management Program in Australia, driving a data-driven approach that meets both the PayPal global framework and all local regulatory requirements.

**Job Description**:
**Meet our team**
- This role reports directly to the Director of Risk and Compliance and is suited to an experienced Manager who demonstrates resilience and sound judgment when navigating complex issues involving a wide range of internal and external stakeholders. With strong negotiation skills and excellent written and verbal communication, you are confident in delivering clear, professional, and actionable advice across all levels of the business.

**Your way to impact**

Champion a proactive risk and compliance culture that supports ethical decision-making and long-term resilience.

Drive continuous improvement by using data, insights, and lessons learned to uplift policies, controls, and operations.

Empower teams through clear, practical guidance and by simplifying complex regulatory requirements into actionable steps.

Build strong relationships with regulators and key stakeholders, reinforcing trust and transparency.

**Your day-to-day**
- In your day-to-day role you will:_
- Develop, maintain, and embed the risk management and compliance frameworks, aligned with regulatory expectations and business needs.
- Act as a trusted advisor to senior leaders and business units, providing expert guidance on risk and compliance matters.
- Provide guidance to business partners relating to the development of controls for reviewing new products and features and other business initiatives.
- Conduct assessments of applicability and impact of new and/or changes to Australian regulations and regulatory guidance.
- Provide oversight and support to the business in the implementation of regulatory change management initiatives.
- Provide support for local regulatory interactions, examinations and adhoc requests.
- Assist in execution of risk assessments and provide effective challenge to the first line of defence.
- Provide ongoing support of issue management and remediation efforts.
- Assist with the development of policies, procedures and/or guidelines.
- Prepare periodic reports summarizing the business units’ risk and control environment for senior management, committee and Board meetings.
- Collaborate with cross-functional teams; strive to deliver exceptional and responsive service by providing risk and compliance management expertise in a clear, solution oriented and customer-focused manner.
- Support maintenance of risks in line with risk t