Project Officer

3 days ago

Parramatta, Australia NSW Department of Communities and Justice Full time

Division: Corrective Services NSW
- Location: Parramatta, NSW, AU, 2150
- Req ID: 77861

**Project Officer (Services Support)**
- Location - Parramatta
- Employment type - Temporary (up to 6 months)
- Salary - $113,574 - $125,719 pa plus superannuation and leave loading

**Your role**
- You will support the Service Desk team to deliver a seamless user experience, resolving videoconferencing issues for Justice Agencies and external stakeholders. You’ll also contribute to projects and continuous service improvements for clients and the AV, Strategy and Business Links team.
- Key Responsibilites:

- Build strong client relationships and resolve complex service issues
- Improve tools, processes and documentation to enhance user support
- Coach and support team members to deliver consistent outcomes
- Contribute to projects, reports and service improvements
- Download the role description.

**Essential Requirements**
- Current NSW Driver’s Licence with ability and willingness to travel throughout NSW.
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
- Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

**What We Offer**
- We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
- Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**
- Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

**Applications close**21st September 2025 at 11:59PM AEST

**Got a question?**
- Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**
- We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
- To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**
- A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

**_ The Welcome Experience_**:

- The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

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