Customer Support Representative

2 weeks ago

Wacol, Australia Hitachi Construction Machinery Full time

**Benefits**
- ** Competitive base salary + Fully maintained vehicle** +** Commission on Parts Sales $$**:

- ** Long term career opportunities within a leading OEM**:

- ** Staff discount on Goods and Services**:

- ** Full uniform supplied by Hitachi**

**The Opportunity**

**An exciting opportunity has become available for a focused and motivated individual in the position of Customer Support Representative**. Based out of our **Wacol** branch this role will have you working with a customer base to improve customer service by providing solutions to our customer’s challenges.

You will be supported by the Brisbane Branches and backed by our OEM parts department, OEM service support and OEM solutions including preventative maintenance programs.

The position focuses on the **South Brisbane region area up until** **Coffs Harbour**. This role will involve _traveling/over nights_ stays where required.

**As a key member of the team, your responsibilities will include**:

- Manage an existing network of customers and source new customers to grow our business
- Promoting parts and service sales solutions to achieve company budgeted sales targets
- Working to a customer call cycle and actively
- building parts & service quotes tailored to customers’ needs and conducting B2B sales negotiations
- Reporting of activity, prospects, sales opportunities and competitor activity

**To be successful you will need**:

- Strong technical understanding of earth moving and construction equipment
- Demonstrated success in a similar sales role
- Be self-motivated and be able to build long term relationships
- Excellent administration, communication and interpersonal skills
- The ability to travel as required within your region

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and whole-heartedly value diversity at our company.

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