Customer Service Representative

5 hours ago

Wacol, Queensland, Australia QCC Hospitality Supplies Full time $60,000 - $90,000 per year
Customer Service Representative

QCC Hospitality Supplies

Wacol, Brisbane QLD

Customer Service – Call Centre (Call Centre & Customer Service)

Full Time


About Us

Love great service and working with great people? So do we

At QCC Hospitality Supplies, we've been helping Aussie cafés, restaurants, hotels and bars bring their spaces to life since 1957.

We're a leading wholesale distributor of non-food hospitality products — think cutlery, crockery, glassware, barware, kitchenware, table service, equipment, disposables and cleaning supplies. With over 10,000 quality products, we're proud to be the go-to supplier for businesses right across Australia.

We've built our reputation on two things: our massive range and our genuine, down-to-earth service that keeps customers coming back.


The Role

We're on the lookout for a Customer Service Representative to join our awesome team at our Wacol Distribution Centre.

You'll be part of a friendly, supportive crew who love what they do — helping our customers get exactly what they need, when they need it. Every day's a little different, so if you like variety and being part of a team that knows how to have a laugh while getting the job done, you'll fit right in.


A Day in the Life
  • Chat with customers via phone, email, and online orders
  • Work closely with our warehouse, purchasing and dispatch teams to keep things running smoothly
  • Process orders, payments, and quotes
  • Support our sales team with customer requests and returns
  • Jump in to help with general admin and team tasks when needed
  • Keep our customers smiling with top-notch service every time

What We're Looking For
  • Previous office-based customer service experience
  • A confident communicator with a friendly phone manner
  • Good computer and typing skills (Excel experience is a bonus)
  • Great multitasker who enjoys being part of a team
  • Keen to learn and grow with us

Bonus Points If You Have
  • Worked in hospitality, distribution or wholesale before
  • Used Pronto ERP (not essential, we'll train you)

Why You'll Love Working at QCC
  • A supportive, down-to-earth team who actually enjoy working together
  • Competitive pay that recognises your experience
  • A stable, long-standing business with room to grow and develop
  • A workplace that values initiative, ideas, and a good sense of humour

If you're a people-person who loves helping customers and being part of a team that gets things done — we'd love to hear from you

Apply now with your cover letter and resume.

Only shortlisted candidates will be contacted.

  • Sales Representative

    1 week ago

    Wacol, Queensland, Australia Air Liquide Full time $90,000 - $120,000 per year

    Air Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment.As a Sales Representative, you will be responsible for sales growth...

  • Sales Representative

    10 hours ago

    Wacol, Queensland, Australia Air Liquide Full time $40,000 - $120,000 per year

    Air Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment.As a Sales Representative, you will be responsible for sales growth...

  • Customer Service

    1 week ago

    Wacol, Queensland, Australia Sime Motors Australia Full time $60,000 - $80,000 per year

    Palfinger, a division of Sime Motors Company has established itself as the world market and technology leader in truck mounted cranes, continually striving to provide customers with unique advantages that reflect in exceptional operational performance and long-term profitability. Both globally and in Australia, Palfinger provides superior technical support,...

  • Solar Battery Sales Representative

    1 week ago

    Wacol, Queensland, Australia YHI POWER PTY LTD Full time $90,000 - $120,000 per year

    Our BusinessFor over 30 years since YHI POWER was first established in Australia, the company has grown and diversified its business and is now recognized as a distributor of high-quality industrial, automotive, and solar batteries with distinctive customer services throughout Australia.The RoleYHI POWER is committed to providing our employees with growth...

  • Sales Representative

    5 hours ago

    Wacol, Queensland, Australia Kommand Pty Ltd Full time $60,000 - $120,000 per year

    About Kommand Machine ControlKommand Machine Control is an Australian leader in GPS machine control solutions, specialising in innovative automation systems for the civil earthmoving industry. Based in Wacol, Brisbane, we provide cutting-edge machine control systems that enhance productivity, precision, and safety for civil earthmoving equipment like...

  • Service Advisor

    1 week ago

    Wacol, Queensland, Australia IVECO Trucks Australia Ltd. Full time $60,000 - $80,000 per year

    Due to the introduction and success of the all-New Iveco heavy and light Vehicle Commercial range, we are now on a Recruitment Drive to support our ever-increasing customer base.Iveco Brisbane is Queensland largest Iveco Dealer and is located in Wacol (Brisbane's western suburbs) our dealership is the flag ship of Iveco Trucks Australia and Iveco's only...

  • Field Service Supervisor

    2 days ago

    Wacol, Queensland, Australia Hitachi Construction Machinery Full time $80,000 - $120,000 per year

    Hitachi BenefitsTWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity.Health: Discounted Medibank health insurance policy.Stability: Permanent Full-Time Position in a leading OEM with long-term job security.Uniform: Generous uniform supplied with Full PPE.Training and Development: Continuous training and upskilling with...

  • Field Service Fitter

    2 days ago

    Wacol, Queensland, Australia Hitachi Construction Machinery Full time $80,000 - $120,000 per year

    The OpportunityOur busy Metro Brisbane branch has an exciting opportunity for a trade qualified Heavy Duty Diesel Fitter / Mobile Plant Mechanic to join the team as a Field Service Fitter on Full Time basis. Your key focus will be to provide quality customer outcomes through diagnostics, maintenance and repairs to our Hitachi earth moving equipment and...

  • Account Manager

    4 days ago

    Wacol, Queensland, Australia Southern Steel Group Full time $60,000 - $120,000 per year

    Southern Steel QLD, part of the Southern Steel Group, is a leading supplier of steel products across Queensland. With a strong reputation for quality, service, and innovation, we're proud to provide a workplace where people thrive on teamwork, growth, and customer success.We're currently seeking an experienced Sales Representative (Account Manager) to join...

  • Commercial Support Administrator

    2 days ago

    Wacol, Queensland, Australia Air Liquide Full time $80,000 - $120,000 per year

    Air Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment. Do you want to join a dynamic national Commercial Support team...