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Customer Service Administrator

3 weeks ago

East Melbourne, Australia KLC Recruitment Full time

**Kew East Location**:

- **Full-time or part-time hours**:

- **Permanent Opportunity**

**About the Client**:
Our client is an established family-owned and operated business in Kew East. They specialise in the sale, service and repair of printer machines and equipment. They have a fantastic opportunity for an experienced Customer Service Administrator to join their small, dedicated team

This office-based role supports the customer service and admin team through administrative tasks ranging from answering incoming calls, creating purchase orders, liaising with customers and clients, scheduling jobs and lots more

**Skills and Experience**:

- Customer Service or Reception experience in a professional environment, with strong administrative skills and experience
- Professional telephone skills and communication skills
- High-level computer skills - MS Word, Excel & MS Office Suite
- Excellent time management skills and ability to multi-task
- Attention to detail and problem-solving skills
- MYOB experience (preferred but not essential)

**Duties and Responsibilities**:

- Answering inbound calls from new and existing customers
- Assisting with enquiries in a professional and helpful manner
- Taking orders from customers and creating purchase orders
- Entering invoices into MYOB
- Liaising with technicians and following up when required
- Other Ad-hoc duties

**Why work with KLC?**
KLC Recruitment is one of the staffing providers in a wide sector of industries providing an honest and transparent experience from start to finish. We push the limits and challenge the norms of standard recruitment to consistently recruit in an innovative manner.
- Our Recruitment Consultant will work hard and assist you to secure the right roles for your skillset
- Access to roles offered exclusively through KLC