Construction Claims Advocate

**Marsh** is seeking a talented individual to join our Claims Advocacy team based in the Sydney office. This is a hybrid role that has a requirement of working at least three days a week in the office.

**Construction Claims Advocate**

**What can you expect?**

An exciting opportunity has become available for a Construction insurance claims advocate or broking professional to join Marsh’s Construction Claims Solutions. Reporting directly to the Head of Construction Claims Solutions, Pacific Region, you will be responsible for providing clients with proactive and strategic advice on navigating their claims process with insurers.

**What is in it for you?**
- Join the world’s leading insurance broker and risk adviser
- Opportunity to work closely with large clients and play a pivotal role in ensuring we deliver a high level of claims management services
- Professional environment where your career path really matters and is supported in our global organisation
- Great team environment with energetic and supportive colleagues

**We will count on you to**:

- Provide coverage and claims strategy advice to clients on claims with major coverage issues in order to assist with claims preparation
- Identify appropriate policies and/or coverage's on less complex coverage issues and analyses notification against the same in order to provide solutions to clients against future risks
- Facilitate claims process (with less complexity) for clients, with supervision in order to ensure progress from notification through to closure
- Monitor insurer response and engages with insurers and their professional advisers on less complex issues in order to support smooth review of claims for clients
- Draft communication documents for clients, such as correspondence letters, claims calculations and reviews documents prepared by the clients in order to support the less complex claims process for clients
- Provide claims related data such as loss statistics, key trends, cost reduction opportunities and other data in order to assist development of action plans to manage client's total cost of risk
- Interacts with individual CEs, Claims Advocacy colleagues and Claims Operations colleagues to provide support to the team in making the claims process smooth

**We would like you to have**:

- All around a high level of experience across construction insurance policies/claims including but not limited to contract works, industrial special risk, and liability claims
- Good level of experience across Excel, Word, and Outlook
- Strong technical knowledge around construction claims
- Excellent communication and interpersonal skills
- Ability to act proactively to drive relationships and manage a range of stakeholders with a clear customer focus
- Mature in outlook and strength of character to discuss complex issues with senior leaders and carry out meetings with confidence
- Ability to remain calm under pressure

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.