Field Service Support 2

7 hours ago

Henderson, Australia Metso Outotec Full time

Would you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources?
As a newly combined company Metso Outotec creates a unique workplace. Combining the strengths of two companies we offer stronger platform for growth and innovation.
This is your opportunity to join the positive change.

Performing on site mechanical repairs, component refurbishment and service activities relating to OEM Equipment components.

THE ROLE
- Assist Service technicians with Installation and commissioning of systems, machinery and associated spare parts and wear material components.
- Assist Service technicians with investigation of customer complaints regarding quality, tolerances, specifications and delivered condition of products.
- Assist Service technicians with technical evaluations and analyse equipment and machine component failures.
- Working as part of a team assist Service technicians to solve practical on the job problems.
- Promoting Metso Outotec products and services to customers.
- Promoting company Repair capabilities and obtain service repair work.
- Promoting the sales of OEM spare parts and wears material components at all times.
- Identify sales opportunities for crusher spares and wears parts and report to Field Service Technicians and Superintendent.
- Support fellow field service technicians and carry out hands on mechanical service work within the Metso Outotec repair facilities if required.
- Assist in the investigation of customer queries regarding quality, tolerances, specifications and delivered condition of products

ABOUT YOU
- A Mechanical trade qualification from college or technical school; or three to six years related experience and/or training; or equivalent combination of education and experience.
- Experience must include at least two years from one or several of the following industries: mining, aggregates, contract crushing plants, mining & construction, engineering / machinery repairs workshops
- Must have current motor vehicle license.
- Must be able to pass random medical and drug tests.
- Must be physically fit.
- Ability to travel within short notice.
- Ability to work away from home, for extended periods and extended hours, on weekends or as required.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Desirable
- Experience with the maintenance of crushing and screening equipment
- Working at heights HRL
- Confined space HRL
- EWP HRL
- Forklift Ticket
- Rigging and dogging qualifications.

Metso Outotec is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing, metals refining and recycling industries globally. By improving our customers’ energy and water efficiency, increasing their productivity, and reducing environmental risks with our product and process expertise, we are the partner for positive change.

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