Learning & Development Specialist

**A great place to work**

When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.

We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked And here's our commitments to you:

- Provide a diverse and inclusive workplace - because we know how important it is for everyone to be treated fairly and with respect.
- Give you flexibility - it's important to recognise we are all unique and need to create work life balance.
- Offer paid parental leave - that supports both parent's leave and their transition back to work.
- Create a fun environment - our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
- Work perks - that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

**The role and what we are looking for**

Reporting to the Head of L&D, as a Learning & Development Specialist you will be responsible to work closely with stakeholders to understand their learning needs.

As a member of the Capricorn L&D team, you will be a key contributor in the enablement and delivery of targeted and engaging learning across our business.

**Responsibilities**

**Stakeholders**
- Provide specialist learning advice and solutions to managers by being proactive and asking questions.
- Develop and coach managers to support and encourage learning in the business.
- Use feedback from stakeholders to continuously improve the L&D service and find new and better ways to operate.
- Collaborate with HR for remedial training options and to find new ways of delivering excellent services.
- Coordinate new employees start dates with HR so that they align with training cycles (if possible).

**Training**
- Design, facilitate, and implement high quality learning programs to meet organisational and employee needs.
- Use instructional design methodologies to create learning programs, workshop materials and other documentation that support adult learning principles (utilising eLearning, instructor-led training, and blended learning solutions).
- Develop training plans and related documentation to support business initiatives, projects, and programs.
- Create training manuals, workshop materials and other documentation to support training delivery.
- Facilitate engaging training sessions, in both virtual, blended and classroom environments
- Use Capricorn's learning management system (LMS) to deliver blended learning programs.
- Work within a team of L&D Specialist's to develop engaging, online learning content to support training delivery.
- Assist with the implementation of the L&D road map to meet immediate and long-term L&D needs.
- Research and procure external training programs to address competency gaps.
- Identify and analyse training needs and gaps in consultation with the business to understand where high value training opportunities exist.
- Design training profiles in consultation with stakeholders, identifying both mandatory and role specific training.
- Provide ongoing reporting and analysis of L&D activities.
- Maintain up to date knowledge of L&D trends and best practice including innovative L&D methods.

**Experience**
- Familiar with traditional and modern L&D methods (e.g. mentoring, coaching, on-the-job, virtual, classroom, blended, e-learning, 70:20:10, etc).
- Strong background in developing learning solutions, training material and facilitating workshops using instructional design expertise.
- Preferred experience delivering a variety of system training, sales, and behavioural training in a corporate environment.

**Qualifications**
- Certificate IV in Training and Assessment.
- Tertiary qualified in learning and development, HR or similar (preferred).

**Who are we?**

Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more. Last financial year Member purchases exceeded $2.93 billion and Member returns exceeded $72.5 million.

**The next steps