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Product Specialist

2 weeks ago

Carole Park, Australia Blackwoods Full time

**Work options**: Flexible

In this role, there is the requirement to travel to support our customers. The territory includes Mackay and the Bowen Basin.
- Opportunities to grow and develop your career
- Access to Wesfarmers retail discounts (Bunnings, Officeworks, Kmart)
- Blackwoods - one of the leading B2B suppliers of industrial equipment

**The Opportunity**

As the Technical Specialist, you will be working alongside our Account Manager Team in providing invaluable support to deliver a compelling offering and innovative solutions to our customers. In this role, you will support a portfolio involving welding, gas, and abrasive products

This is a **permanent full-time opportunity **and will be based at **Blackwoods** **Carole Park. **In this role, there is the requirement to travel to support our customers. The territory includes Mackay and the Bowen Basin.

**Some of the tasks**:

- Fostering existing and new customer relationships by leveraging your expertise to identify and deliver solutions
- Providing technical sales support for welding, gas, and abrasives products, from identifying the right products to delivering customised solutions in collaboration with account managers and vendors
- Maintaining an opportunity pipeline, providing performance reports, market insights, and customer feedback to drive growth
- Sharing your product knowledge, expertise through training and support to our sales and customer service teams
- Building and nurturing strong relationships with customers and vendors by delivering top-notch technical expertise
- Assisting with quote and tender responses, including recommending the best products for specific requirements
- Contributing to cross-functional projects and initiatives to drive innovation and excellence

**Some of the skills**:

- Experience in delivering technical expertise in the welding, gas, and abrasives industry or a similar hands-on fabrication background
- Excellent communication skills with the ability to engage stakeholders, negotiate effectively, and influence outcomes
- Strong time management skills with the ability to prioritise tasks to deliver results in a fast-paced environment
- The ability to collaborate, build positive relationships across different functions within the organisation
- A desire to work face-to-face with customers, providing them with tailored technical solutions
- Proficiency in Microsoft Office, with knowledge of CRM systems being highly regarded

**Next Steps**

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