Technical Support Officer

7 days ago


Sydney, Australia NSW Police Force Full time

**Computer System Officer Level 3**:

- **Temporary, Full-Time up to 12 months**:

- **Parramatta**

**About us**

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

**About the role**

We have an opportunity for a **Technical Support Officer** to be part of our Microsoft Infrastructure Platform, Technology & Communication Services Command. The Technical Support Officer provides broad-ranging support to users, undertake hardware engineering and software configuration activities, troubleshoots and resolves issues across NSWPF ICT environment.

For more information on this role (e.g. essential requirements, key accountabilities and capabilities required for the role), **click here** to view the role description.

**What we can offer you**

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

- competitive salary;
- flexible work options
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- free annual influenza vaccination;
- salary packaging options via superannuation contributions or a novated vehicle lease;
- convenient location for public transport and to shops etc;
- in-house gym facilities.

**How to Apply**

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

**Target Question 1**:
You will be working and supporting end users with many technologies such as Microsoft 365, Configuration Manager, Exchange online, Teams. Can you describe a situation where you successfully managed a modern workplace environment?. Please include details on how you handled various aspects such as user support, system updates, security, and compliance. What strategies did you implement to ensure smooth operations.

**Target Question 2**:
Can you describe the toolsets you have utilized to manage a workplace environment, including both technical and service management tools? Please demonstrate your understanding of these tools and how you have effectively used them in your role.

If you require any further information about this opportunity, please contact the hiring manager **Simon Skene via**0438 298 005.**
- an Australian Citizen;
- a permanent resident of Australia; or
- a New Zealand citizen.

**Our commitment to Diversity**:
The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.



  • Sydney, New South Wales, Australia NSW Government Full time $99,938 - $110,271 per year

    Office of the Children's GuardianTechnical Support OfficerExciting opportunity to make a real impact in shaping the future of the Office of the Children's Guardian.Join our high performing Corporate Services Directorate, a dedicated team that plays a key role in keeping children safe in NSW.A supportive and collaborative team culture with learning &...


  • Sydney, New South Wales, Australia ActronAir Full time $60,000 - $100,000 per year

    Are you a highly skilled HVAC professional with a passion for troubleshooting & top-tier customer service? Sydney based role in an Aust owned Company."One team" that lives by the principles of continuous improvement & innovationOpportunity for growth and professional developmentDynamic and collaborative work environment - amazing cultureWho are...


  • Sydney, New South Wales, Australia NSW Government Full time $99,938 - $110,271 per year

    Technical Support OfficerClerk Grade: 5/6Salary Range: $99,938 - $110,271 + superannuationEmployment Type: Full-time, OngoingLocation: Darlinghurst, Sydney - hybrid working 3 days in the office per weekAbout the RoleThe NSW Personal Injury Commission (Commission) is looking for a Technical support Officer to join our team on an permanent basis.About UsThe...


  • Sydney, New South Wales, Australia myCareer - NSW Government Full time $99,938 - $110,271 per year

    Technical Support OfficerClerk Grade: 5/6Salary Range: $99,938 - $110,271 + superannuationEmployment Type: Full-time, OngoingLocation: Darlinghurst, Sydney - hybrid working 3 days in the office per weekAbout the RoleThe NSW Personal Injury Commission (Commission)is looking for a Technical support Officer to join our team on an permanentbasis. About UsThe...


  • Sydney, Australia Samsung Electronics Full time

    **Position Summary** Turn your dreams into reality, create the unthinkable and #ReImagineYourFuture. Samsung is one of the most successful and fastest growing technology companies in the world. We approach everything we do with the spirit of a ‘joyful pioneer’- daring to defy barriers and striving to excel limits. At the heart of our DNA is the pursuit...


  • Sydney, New South Wales, Australia New South Wales Government Full time

    Clerk Grade 5/6Ongoing Full-TimeParramattaAbout usThe NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially,...


  • Sydney, New South Wales, Australia NSW Education Standards Authority Full time $90,000 - $120,000 per year

    Join us to make a difference for all students in NSWPosition detailsClerk Grade 5/6Ongoing full-time opportunityClose to Wynyard station & hybrid work arrangements availableAbout the roleThis role is a great opportunity for an ICT professional who enjoys solving problems and delivering excellent customer service. As a Systems Officer, Service Desk Technical...

  • Technical Officer

    1 week ago


    Sydney, New South Wales, Australia Narada Consulting Full time

    About UsNarada Consultingis a proudAustralian SMEbuilt on a foundation of integrity, collaboration, and excellence. With a strong focus on people and client outcomes, Narada delivers high-quality services to large enterprises and the government sector. Guided by experienced leadership and a commitment to professionalism, we foster a supportive, inclusive...

  • Technical Support

    6 days ago


    Sydney, Australia Haltech Engine Management Systems Full time

    **SYDNEY, AUSTRALIA** - Work for a World Leader in Performance Vehicle Electronics - Fast Paced Environment - Western Sydney Location If you’re interested in modified performance cars, motorsports and electronics then look no further, Haltech is the company for you. We are currently seeking a highly skilled and motivated team member to join our Sales &...

  • Technical Officer

    4 days ago


    Sydney, Australia NSW Government -NSW Police Force Full time

    **Technical Officer Grade 3 (2 roles)**: - **Temporary, Full-Time Up to 24 Months**: - **Sydney Region** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and...