Technical Officer

4 hours ago

Sydney, New South Wales, Australia Narada Consulting Full time

About Us

Narada Consulting
is a proud
Australian SME
built on a foundation of integrity, collaboration, and excellence. With a strong focus on people and client outcomes, Narada delivers high-quality services to large enterprises and the government sector. Guided by experienced leadership and a commitment to professionalism, we foster a supportive, inclusive environment where our team thrives. Recognised as a V
eteran Employer of Choice,
Narada brings a
people-first approach
to every engagement—valuing respect, collaboration, and meaningful contributions to clients and the broader community.

About the Role

Location
: CANBERRA OR SYDNEY

Clearance
: NV2 (NV1 may be considered)

The Technical Officer will provide technical support and system maintenance within our client's ICT environments, contributing to the delivery and sustainment of mission-critical systems. Working under the guidance of senior technical staff, the Technical Officer will play a key role in supporting the reliability, security, and performance of deployed systems. This role suits an early-mid career ICT professional who demonstrates initiative, problem-solving ability, and a willingness to learn in complex and dynamic operational settings.

Key Responsibilities

  • Support the delivery and maintenance of mission-critical ICT systems in deployed environments.
  • Assist in diagnosing and resolving complex technical issues efficiently.
  • Contribute to system configuration and ensure compliance with client ICT security protocols.
  • Help maintain messaging and infrastructure systems in multi-forest distributed environments.
  • Patch, upgrade, and sustain systems in line with Client Patch Management Plans.
  • Develop and maintain Standard Operating Procedures (SOPs) and technical documentation.
  • Support user account management and assist partner teams with incident resolution.
  • Occasionally travel to Client sites to assist with system builds, set-to-work activities, and training.
  • Participate in an on-call roster to support High Priority Incidents (HPIs) when required.

Required Skills

  • Microsoft Exchange Administration Processes.
  • Microsoft Active Directory Administration.
  • Microsoft Skype Administration.
  • Citrix Virtual Desktop Administration.
  • Hypervisor Maintenance and Administration.
  • XMPP chat tools.
  • Lotus Domino.
  • VoIP.

How to Apply

Send your CV through or contact us for more information.

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