Operations Manager

1 day ago

Cannon Hill, Australia Compass Group Australia Full time

Lead a high-impact regional portfolio across NSW and QLD in aged care services.
- Inspire and lead diverse teams across multiple sites with a focus on culture and care.
- Shape client partnerships and influence growth in a purpose-driven organisation.

**Today and tomorrow at Compass Group, we serve a better future by enriching people, communities and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community.**

**THE POSITION**:

- Lead and support a team of Unit and Chef Managers across multiple sites.
- Ensure high-quality delivery of catering, cleaning, and laundry services.
- Build and maintain strong client relationships to deliver outstanding service.
- Drive compliance with food safety, infection control, and WHS standards.
- Deliver on financial targets and identify opportunities for growth.
- Champion a culture of leadership, performance, and continuous improvement.
- Act as a key conduit between operational teams, clients, and internal stakeholders.
- Regular travel will be required to connect with sites, teams, and clients directly.

**THE PERSON**:

- Proven experience in senior operational leadership roles.
- A strong background in hospitality operations - particularly catering, cleaning or laundry services.
- Demonstrated success managing multi-site teams and complex client relationships.
- Strong financial skills including managing P&L, budgets, and forecasting.
- A collaborative leadership style focused on coaching, development, and accountability.
- Exceptional stakeholder management and communication abilities.
- A proactive approach to safety, quality, and compliance.
- Relevant tertiary qualifications in Business, Hospitality, or similar (highly regarded).

**THE BENEFITS**:

- Join a purpose-driven organisation dedicated to wellbeing and human connection.
- Lead a high-impact regional portfolio with autonomy and support.
- Work alongside a passionate and professional team.
- Motor Vehicle Allowance - $15,000 per annum.
- Opportunities for growth and advancement within a national organisation.
- Be part of an organisation where people and service are at the heart of everything we do.

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