National Governance and Controls Manager

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work comes in different forms, that’s why we’re embracing hybrid teams - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of both the business and individual.

So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together.

**National Governance and Controls Manager - Personal Injury**

**What if you could turn your job into a career with purpose? **We have a newly created opportunity for a National Governance and Controls Manager to lead the design and implementation of governance strategies and frameworks within our Compulsory Third Party and CCI/Life claims teams to ensure alignment with internal policies and external requirements against relevant codes, regulations, guidelines and licence requirements.

**It will be your responsibility to**:

- Lead the delivery of governance activities, including the design and implementation of strategies and frameworks.
- Work closely with National Manager, Quality and Technical to ensure assurance frameworks operate in alignment with Allianz’ risk and compliance requirements and external/regulatory expectations.
- Provide expert technical support on governance requirements and risk/compliance frameworks.
- Identify and implement opportunities to create efficiency in governance frameworks, whilst maintaining effectiveness.
- Provide reporting to the leadership team to ensure oversight of performance, which enhances robust review of efficiency and effectiveness of governance and controls.
- Ensure adherence to Internal Policy and Procedures including delegations of authority.
- Maintain, upgrade and propose improvement to key Policy and Procedures, guidelines and processes in accordance with Allianz requirements including the Corporate Rules Management Policy/Procedure activity.
- Work alongside each Head of Claims regulatory reform proposals, including input into, and representation at Insurance Council of Australia forums or industry submissions.
- Assist to review and respond to adverse regulatory findings received via censure notices or formal regulatory actions.
- Promote a strong risk awareness culture through continual engagement with the leadership team.
- Maintain a forward view of major upcoming regulatory requirements and business deliverables to ensure Allianz understands, responds and provides valuable submissions.
- Ensure escalation of risks and issues and reporting of actual or potential issues in accordance with Allianz requirements, and assist with innovative, proactive and practical solutions to these risks/issues.

**Important to your success**:

- **Significant assurance experience acquired in a complex, matrixed general insurance or financial services organisation. Experience in a personal injury claims business desired.**:

- **Understanding of quality assurance processes, requirements and practices.**:

- **Sound business acumen, business planning, data management experience**:

- **Demonstrated understanding of risk management principles and process, risk and control analysis and three lines of defence model.**:

- **Proven analytical and critical capability to interpret a range of data and report requirements and inform judgement and solutions**:

- Demonstrated ability to partner and collaborate effectively with multiple stakeholders, external partners and suppliers to establish strong relationships and influence outcomes.

**What's on offer?**
- Be part of a team that’s open-minded, supportive, approachable, and genuinely focused on customer outcomes
- We understand about work-life balance, we are always willing to discuss flexible & remote working options with our employees. Allianz is an accredited FlexReady employer.
- Access a range of benefits, such as discounts at retailers, travel firms, health insurers, gyms and financial institutions, alongside a significant discount on Allianz insurance products.

About us

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work comes in different forms, that’s why we’re embracing hybrid teams - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of both the business and in