Clinical Administration Co-ordinator

Clinical Administration Co-ordinator

The opportunity

Silverchain is actively seeking an experienced Clinical Administration Assistant to provide administrative support to clinical services provided by Operations QLD. You will come from a strong administration background and be able to communicate at a high level with all different areas of the business and its stakeholders. You will enjoy multitasking, have keen attention to detail whilst working to tight deadlines.

Key responsibilities

Responsibilities may include but are not limited to:

- Management of clinical administration requirements for all QLD services
- Working closely with and take direction from the nursing teams and Case Co-ordinators
- Management of all administrative process relating to client visits to ensure consistency of service requests with ComCare schedules
- Filing of all documentation received from clients or service partners including uploading to ComCare
- Facilitate the provision of reports to the service partners as required to meet contractual obligations
- Overview of Discharge summary process across all services with ability to provide support and back up as required
- Printing and filing support as required eg Pathology forms, client labels
- Printing and preparing client files
- Problem solve or escalate (according to established standards, policies, processes and guidelines) any issues that may impact the service
- Support Leadership Team & nursing Case Co-ordinators as required
- Ensure standards of trust and confidentiality
- Foster a professional, flexible, innovative culture driven by Silverchain values

About you
- Excellent communication skills - written and verbal
- Clinical administrative experience would be beneficial
- Strong knowledge of Microsoft Office - Word, Excel, Outlook
- Previous data entry experience in complex systems is highly desirable
- Must demonstrate an ability to work in a team but also independently
- Flexibility and ability to adapt in a dynamic working environment
- Must possess personal integrity and respect for confidential information

**Benefits**:

- Competitive hourly rate + super + the ability to salary package up to $18,550
- Comprehensive health and wellbeing resources and support (including 4 annual mental health service sessions for you and your family)
- Exclusive fitness and health insurance discounts (12% discount with HBF)
- Leave loading payment on top of your annual leave
- Subsidised gym membership with participating gym partners

Based on Silverchain Group Policy and State Government Directions, you will be required to provide evidence of your COVID-19 vaccinations, including booster requirements, or evidence of a medical exemption, to be considered for employment with Silverchain.

About Silverchain Group

At Silverchain Group, we are proud members of the Diversity Council of Australia, and our greatest strength is our people. Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians. With a proud history of more than 125 years, Silverchain Group is an employer of choice and the leading provider of high-quality health and aged care in the homes and communities of more than 65,000 Western Australians every year.

Join our team of more than 4,450 staff, caring for more than 105,000 clients across Australia. We’ll provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.