Assistant Director

2 days ago

Canberra, Australia Peoplebank Full time

**About the Role**

As the Assistant Director for Site Technology Services, you will be responsible for leading a team of skilled engineers and officers, pivotal in the management and maintenance of the agency on site technology services. Working closely with the Director of Data Networks and Unified Communications, you will work collaboratively with ICT Operations and the Agency more broadly, at the fore front of technological advances. This includes developing, maintaining, and supporting all new and existing functions.

**Roles and responsibilities**:

- Lead a highly skilled technical team, responsible for the Agency's site technology services, delivering innovative ICT solutions.
- Communicate, build and maintain effective working relationships with key internal and external stakeholders, including senior executives.
- Implementation of change technical management activities.
- Contribute to the design and implementation of an operating model that reflects new ways of working.
- Engage with business stakeholders at all levels to manage service delivery, building strong relationships and managing service reviews.
- Foster a positive culture within the ICT Services Branch, aligned with Agency values.

**Essential criteria**
- Demonstrated 5 years' experience leading technical resources to deliver ICT services through ICT management frameworks such as ITIL
- Demonstrated experience working with various network vendors/providers, with substantial project design and deployment experience.
- Demonstrated a strong commitment to meeting agreed work targets and standards.
- Demonstrated high level conceptual, analytical, and problem-solving skills, and the ability to develop creative and innovative solutions to difficult and complex problems.
- Proven ability to define successful new product requirements and implementation strategies.
- Experience working in Government or providing services to Government agency.
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._

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