Case Manager

Why join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're 'striving to be' the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

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There are many benefits of working at Launch Housing including: *

Contributing to useful and rewarding work and giving something back to the community
Wellbeing days (on top of annual leave)
Flexible working arrangements
Purchased leave
Gender neutral paid parental leave (after 12 months of service)
Training and career growth opportunities across Launch Housing
A portion of your income can be tax-free by salary packaging your personal expenses
Additional tax-free salary packaging on dining and accommodation expenses
Positive, supportive and progressive work environment

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About the opportunity*

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**Make a real difference in people’s lives**
- **Additional Well-being leave on top of annual leave**:

- **$79,149.47 base + super + NFP salary packaging**:

- **Ongoing full-time position**

The PRAP Plus team pride themselves in having a positive and supportive team culture that is recognized at Launch Housing

The Private Rental Assistance Program Plus (PRAP Plus) is an exciting initiative to provide support to households accessing private rental properties that require additional practical support to establish or maintain their housing. Launch Housing has been funded to deliver the PRAP Plus program in the Northern, Bayside and Southern Melbourne areas.

PRAP Plus provides case management support to private rental tenants and residents to achieve positive client outcomes and prevent homelessness. PRAP Plus operates with a strong focus on sustaining tenancies in consideration of a vulnerable and disadvantaged client group and works to address needs and risk factors that make tenancies vulnerable.

**What you'll be doing**

Reporting to the PRAP Plus Coordinator, you will ensure clients maintain safe, appropriate and sustainable accommodation by providing support to achieve identified goals and address issues that are impacting negatively on their tenancy. Working within an outreach-based support model of service delivery, you will provide case management that includes assessment, case planning, case co-ordination and liaison.

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You will: *

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Provide support by offering practical assistance, identify issues or barriers to tenants with the aim to empower and educate tenants to stabilise and sustain their housing to prevent homelessness
- Engage with clients to determine eligibility for organization's services or provide referrals to other services
- Ensure clients maintain safe, appropriate, and sustainable accommodation
- Work in an outreach capacity with clients assisting them to work through issues affecting or likely to affect their tenancy
- Assist with referrals and linking in to specialized support services as required

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What we're looking for*

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Experience in a case management role
- Self-driven and determined to achieve positive outcomes
- Tertiary qualification in Social Work, psychology or similar
- Experience in the social welfare sector, work with clients with complex needs is desirable
- Knowledge of the Residential Tenancies Act and VCAT would be an advantage
- Excellent interpersonal skills
- A valid Victorian driver’s license

**How to apply**

Please submit a covering letter addressing the key selection criteria and your CV.

All applicants must have the right to work in Australia and must provide evidence of full COVID-19 vaccination or a valid medical exemption certificate.

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working With Children Check and satisfactory criminal history record check.

**Salary**: $79,149.47 per year