Operations & Administration Support Specialist

4 days ago

Greater Adelaide SA, Australia Thomson Geer Full time

TG Legal + Technology is a Thomson Geer company specialising in delivering quality streamlined services and advice to large institutional clients. As a part of a major Australian law firm, our services are available nation-wide with offices in Adelaide, Sydney, Melbourne, Brisbane, Canberra and Perth. We are passionate about constantly providing value to our clients - their business success is our priority. This focus on client value is a key reason for our success.

**The role**

We are currently looking for an Operations and Administration Support Specialist to join our national Resolutions, Recoveries and Disputes Team. This Team provides services relating to secured and unsecured recoveries and disputes for banks and other financial institutions. The role can be based in our Adelaide, Sydney or Brisbane office, but will support the team nationally. Duties include, but are not limited to, the following:

- Monitoring and managing the instructions/administration team inbox, which involves: monitoring and distributing instructions, as well as dealing with and responding to queries and requests
- Reviewing and responding to administrative client queries and requests
- Monitoring process server updates and updating portal notes
- Conducting conflict searches, generating new matters within our financial management system, file management system and portal
- Printing, scanning, copying and posting letters and documents
- Processing bulk notice instructions, conducting and checking title searches, generating documents, collating documents for post and issuing instructions for service
- Running daily reports to cross check data
- Maintaining service and postal records
- Assisting with daily, weekly and monthly reporting
- E-filing of court documents
- Attending physical settlements
- Assisting the team generally with administrative duties and support
- The ability to meet deadlines and manage competing priorities
- Proactive diary management skills
- Positive attitude and willingness to learn
- Strong communication skills, including with clients, clients' customers and team members
- A high level of attention to detail and ability to focus on critical tasks
- Ability and willingness to deal with requests and tasks in a concise and efficient manner
- Experience using the Microsoft Office suite, particularly Excel
- Previous administrative experience would be advantageous

**What we offer**

As a major corporate firm we provide an opportunity to work with a strong and established client base, with genuine growth trajectories and a variety of benefits including interesting and challenging pro-bono opportunities, flexible working, generous parental leave, flu vaccinations and skin checks annually, study assistance, a sophisticated employee assistance program, daily breakfast, corporate discounts, a variety of social activities including EOFY and end of year functions, sporting teams and much more. We have a collaborative approach to all we do, based fundamentally on openness, transparency, respect and accountability to get the best outcome for our clients and make sure our team are taken care of.

**What you need to do

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