Administration Officer

Fixed term, Part-time role (0.6 FTE) | Location: Port Adelaide| No weekend work
- SCHADS L2 + super |Salary packaging to increase take home pay
- Collaborative and Inclusive team | Career growth opportunities

**Bring along your admin excellence and step into a rewarding area of work within a passionate and supportive team.**

**The Role**

This is a **part-time (0.6 FTE) fixed-term position until 30 June 2026**, based in Port Adelaide as part of our headspace program. Reporting to the Manager, you will collaborate with a supportive and close-knit administration team. As a part of this role, you may be required to backfill other administration positions across the Mental Health and Wellbeing unit at various locations within the Adelaide metropolitan area.

This position is ideal for someone early in their administration career who is eager to develop their skills and grow professionally.

**The key duties in this role will include**:

- Provide welcoming customer service in a professional and pleasant manner
- Handle incoming calls and route them to appropriate people/programs
- Schedule, check in, cancel, and reschedule client appointments for various programs as required
- Receive and process referrals; create hPAI profile, add active episode, create profile in MasterCare, add referral and assign to the appropriate teams
- Maintain visitor’s books for visitors and/or workers from other sites and services
- Support managers, staff and clients with other administrative tasks as required

**About You**

You are a motivated and adaptable individual looking to advance your career in administration. With strong communication and organisational skills, you thrive in a team environment and enjoy providing high-quality support to both clients and colleagues.

**Essential Criteria**
- ** Strong attention to detail**: You take pride in delivering accurate and thorough work.
- ** Excellent communication skills**: You can liaise effectively with a diverse range of people, including clients, staff, and external stakeholders.
- ** Adaptability**: You are comfortable working in different environments and can easily transition between tasks and locations as needed.
- ** Proactive mindset**: You show initiative and can work independently when required.
- ** Computer Literacy**: you have excellent computing skills along with Microsoft Office Suite

**Desirable**:

- Experience using Mastercare and Athena Penelope electronic client management systems
- Experience working in the non-for-profit or human services sector

See attached Position Description for full details.

Prior to receiving a formal offer of employment with Centacare, the following documents must be provided for this role:

- Driver’s licence
- Valid Working with Children Check (WWCC)
- Evidence of right to work in Australia
- 100 points of identification

**What's in it for you**
- SCHCADS Level 2+ super
- Generous salary packaging to help increase your take home pay
- Meal and entertainment card option available
- High performing, goal focused, collaborative & supportive team environment
- Longstanding and reputable organisation
- Ongoing training and development opportunities
- Access to our Employee Assistance Program (EAP)
- Study leaves for ongoing employees
- Health insurance discounts with Bupa

**About Us**

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Community Services - Our Story

**How to Apply**

For a confidential discussion about this opportunity please contact **Nicole Wilson, Centre Manager on 08 8215 6740**

**Closing Date: 5 pm, Monday 9 December.**

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

With respect, no agencies please.