Retail Assistant/receptionist

1 week ago

Mount Waverley, Australia Vital Ease Pty Ltd Full time

**About Us**: Vital Ease PTY LTD specialises in home maintenance and home modification services, dedicated to improving the living conditions and accessibility for our clients, including the elderly and disabled. We pride ourselves on delivering high-quality service and ensuring our clients' homes are safe, comfortable, and suited to their needs.

**Responsibilities**:

- Answer and direct phone calls with excellent customer service
- Organise and schedule appointments
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Order office supplies and research new deals and suppliers
- Maintain contact lists
- Submit and reconcile expense reports
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Prepare quotes and invoices
- Coordinate work with handymen and other stakeholders such as plumbers, electricians, and tilers
- Utilise CRM, accounting, and other relevant software

**Requirements**:

- Proven experience as an Administrative Assistant or Office Admin Assistant
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to multi-task
- High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
- Experience with CRM and accounting software
- Strong customer service skills
- Patience and an outgoing personality
- Ability to coordinate effectively with various stakeholders

**Why Join Us**:

- Be part of a mission-driven company dedicated to making a difference in the lives of our clients
- Collaborative and supportive work environment
- Opportunities for growth and professional development
- Competitive salary and benefits package

Pay: $42,760.00 - $60,035.41 per year

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Police Check (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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