Desktop Support Officer

**Employment Type**: Temporary Full Time - Until 28 February 2026

**Location**:Wagga Wagga
**Position Classification**: Health Manager Level 1
**Remuneration**: $84,436.00 - $112,331.00 per annum
**Hours Per Week**: 38 hours
**Requisition ID**: REQ591339

**Applications Close**: Thursday 31 July 2025
**Interview Information**: Scheduled within 10 days of closing

**The Welcome Experience**
We know how incredible a life and career in regional NSW can be and we want to make that possibility easier for essential workers and their families who are considering making the move. Whether it’s just an initial enquiry, or you’re ready to pack your bags, The Welcome Experience can provide local advice on what life is like in regional NSW. Workers will be provided with concierge-like service and information tailored to the specific needs of each individual or family.

A team member from the NSW Government - Department of Regional NSW called a Local Connector will discuss the concerns, questions and needs of each individual and connect them with the right people and services, to ensure their move and transition into the community is as easy as possible.

To find out more on what it is like to live and work in Regional NSW click here The Welcome Experience. and register your details via The Welcome Experience registration.

**Where you'll be working**
Wagga Wagga is the largest inland city in NSW, although it hides the fact well in wide, leafy streets and low-slung, historic architecture. This vibrant regional centre sits pretty on the banks of the Murrumbidgee River in the heart of the Riverina. In short, it’s the perfect base to discover a delicious food and wine scene, wonderful galleries, tranquil riverbank walks, gorgeous gardens and parks, and fascinating heritage.

**What you'll be doing**

The Technical Support Officer (TSO) is responsible for the provision of technical support and advice to users across Murrumbidgee Local Health District (MLHD) platforms and technologies. This role will be responsible for the deployment of new equipment as part of the Windows 11 upgrade and reporting to the ICT Workspace Service Delivery Manager to provide a high quality service consistent with the specific needs and strategic objectives of MLHD.

**What we offer**:

- Salary Packaging - up to $9k for living expenses + $2.6k meal & entertainment + Novated leasing
- Corporate Health and Fitness program
- 12% Superannuation on top of your gross income
- Annual Leave Loading

**Selection Criteria**:

- A degree in a relevant field, or equivalent work experience, or a combination of study and work experience.
- Demonstrated successful experience in providing technical support in a geographically dispersed, complex and diverse information technology environment in the health services or related fields.
- Demonstrated successful experience in the installation, maintenance and support of Personal Computer Operating Systems (i.e. Windows), Office Productivity Tools (i.e. Microsoft Office) and Network Operating System (i.e. Windows), at the server, workstation and end-user levels.
- Evidence of relevant IT certification qualifications, industry recognised experience relevant to supporting a large corporate desktop environment.
- Excellent interpersonal communication, verbal and written skills and demonstrated ability to consult, influence and negotiate effectively with a wide range of stakeholders.
- Current unrestricted drivers’ licence and the ability to maintain. Ability and willingness to drive/travel as the role requires. This may involve driving long distances.

Applicants can request reasonable adjustments at any stage of the recruitment process. Please contact the hiring manager below should you require assistance.

**Australian Work Rights**

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