Information & Communication Technology (Ict) Support Officer

2 days ago

Wagga Wagga, Australia City of Wagga Wagga Full time

**Closing date**: 23/03/2025 11:59 PM AUS Eastern Standard Time

**Location**: Civic Centre - 243 Baylis Street, Wagga Wagga NSW 2650 - Wiradjuri Country

**Department**: Chief Operating Office - Information Technology

**Employment type**: Permanent Full-time

Wagga Wagga City Council has an exciting opportunity for a suitably qualified and experienced individual to join our Information and Communications Technology team
- Permanent, full-time position (35 hours per week).
- Commencing salary at $3,245.96 gross per fortnight with the opportunity to progress to $3,895.15 gross per fortnight + superannuation (11.5%)
- Access to Council’s Flexible Working Arrangements.
- Work in a supportive environment with broad exposure to exciting technologies.
- Training and development opportunities.
- Generous leave entitlements.

**Your new role**:
In the role of Information & Communication Technology (ICT) Support Officer you will have exposure to a broad range of ICT related projects and activities and will be responsible for supporting and maintaining the Council’s Microsoft Desktop Operating Systems and associated hardware, Office365 environment, mobile fleet of iPhones and iPads plus general maintenance of all IT-related hardware/software.

You will also be responsible for providing resolution to technical support requests through Council’s Service Desk system, utilising ITIL Framework best practices to ensure services are reliable, robust, effective and efficient.

**What you will need to succeed**:
The successful applicant will have:

- Tertiary qualifications relevant to the role _(Desirable);_
- A minimum of three (3) years demonstrated work experience relevant to the role;
- Highly developed communication, interpersonal and administrative skills; and
- An ability to work effectively within a team and independently to meet deadlines is essential.

**What is next?**

Applications close **Sunday,**23 March 2025**at 11.59pm AEST with interviews to be held in the week commencing Monday, 31 March 2025.

If you are interested in this role and would like more information, please contact **Joshua Wood, Information Technology Coordinator on 02 6926 9224**.

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

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