Care Coordinator

1 week ago

Perth, Australia Right at Home Full time

**Description**:
Right at Home provides a range of care services to assist with people living independently at home. We have a unique and internationally recognised system of delivering care that is very well received by our clients. Above all, we have a genuine sense of caring and are extremely passionate about delivering our services.

We are a fast growing family owned business that is seeking a highly positive, team player to join our Perth Northern Suburbs and/or Perth West Coast office.

We are seeking an experienced, enthusiastic, and highly motivated Care Coordinator to coordinate, manage and administer the delivery of care services to our clients. Our clients are a mix of Private, Home Care Package and NDIS across all age groups.

**This role is responsible for**:

- Deliver outcomes/goals for our clients based on their care/NDIS plan
- Work collaboratively with our clients to coordinate supports and services to improve their quality of life
- Assisting with preparation of client care assessments and care planning with a person centred care approach in alignment with goals/outcomes and within budget restraints
- Understanding, managing and working within government contractual requirements
- Supporting and management of non-nursing Care Staff
- Schedule appointments and in-home services to appropriate staff based on discipline, availability and geographical requirements with our unique carer matching at the forefront of decisions
- Coordinate the provision of quality person centred care according to the client's needs, service/care plans and available funding in accordance with budget
- Building relationships with local stakeholders
- Positive attitude with the ability to work in an ever changing environment
- High emotional intelligence
- Working alongside clinical nursing team to achieve client goals across our network

**Qualifications**:
**Essential**
- Experience within the aged care/disability/mental health in community setting
- Understanding of Aged care & Disability standards and consumer directed care
- First Aid, current CPR and National police check
- WWC (or willingness to obtain)
- Drivers licence - Australia
- High level of computer literacy
- Competency with Office suite
- Understanding of clinical governance and continous improvement
- Possess a 'can-do' positive attitude and work well in a team environment

**Preferred Skills**:

- RN/EN/AIN desirable with community nursing 1-2 years with current AHPRA registration
- Previous experience of Care Coordination within Aged Care and/or Disability Care
- And or Cert III/Cert IV (Aged/Disability Care) minimum 4years experience
- An outgoing personality with high energy levels, good communication skills and personable telephone manner
- Ability to problem solve and think quickly under pressure
- Ability to multitask with a strong attention to detail while keeping calm and focused
- Excellent networking, consultation skills to develop new referral sources and relationships with appropriate external organisations
- Excellent customer service skills with exceptional verbal and written communication skills
- Sound knowledge and understanding of home care services and guidelines
- knowledgeable in wound care, catheter care, peg feeding
- Sound knowledge and understanding of NDIS services and guidelines
- Excellent time management skills

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