(Government) Facilities Officer

The Facilities Officer monitors and coordinates programmed, reactive and project works performed by contractors and consultants to ensure their delivery is in accordance with specifications and contract conditions and complies with Service Level Agreements with Business Units. This requires the incumbent to maintain a good knowledge of site facilities and infrastructure and actively monitor the status of work using Maintenance and Project Management systems.

The Facilities Officer assists with documentation of site assets and monitoring of their condition as part of strategic asset management and planning. The role also provides support for other team members by assisting with operational activities including provision of visitor and contractor access and performing administrative tasks. The Facilities Officer will be required to work at other sites within the region as directed, and to participate in an afterhours on call roster.

**Special Requirements**

**Duties and Key Result Areas**

This role includes tasks related to Facilities Management, Administration and ProjectDelivery. It will require well-developed stakeholder engagement and writing skills, and the ability to work well in a team setting.

**Duties will include**:

- Work collaboratively as part of a multi-disciplinary, regionally dispersed team to carry out tasks in support objectives.
- Liaison with clients to provide timely responsive customer service, effective communications to achieve a high level of client satisfaction, addressing issues promptly and constructively and using sound judgement when dealing with ambiguity.
- Communicate openly,effectively, and respectfully with all staff,clients, suppliers, and stakeholders to maintain positive, functional collaborative relationships which enhance reputation and team performance.
- Supervise on-site delivery of works related to facilities management including repairs, maintenance, new installations, and provision of soft services(including cleaning, security, grounds maintenance and waste management) using the works order management system. Co
- ordinate and monitor works at all stages through to completion to achieve a high standard of service and as specified in contract documents.
- Assist with the coordination and delivery of minor works and other projects.
- Operate security and access systems to maintain effective site security and oversee provision of security and access-control cards for staff, contractors, and tenants in compliance with privacy requirements.
- Maintain a good working knowledge of site buildings, grounds and infrastructure, their condition, suitability for purpose, maintenance, repair, and compliance requirements.
- Collect and maintain accurate information about assets including buildings, plant and infrastructure and assist with documentation in SAMS.
- Participate in the Facilities Condition Audit Program and reviews of site or region facilities and services.
- Work with HSE advisors and other stakeholders to implement safety,security, amenity, and aesthetic improvements to site facilities.
- Perform tasks related to visitor management, site security, fleet vehicle support and assist CBIS site administrative staff.
- Use IT systems includingWork Order Management, Access Control, MS Office, and standalone platforms such as Risk/Hazard reporting software.- Monitor compliance with:
- Legislative and other governing authority requirements.
- Procedures including Finance,Procurement, Health Safety & Environment (HSE) and privacy, including when processing contractor security clearances, inductions, and similar activities. This will involve access to personal and commercially sensitive information.
- Participate in an after-hours ‘on call’ roster and emergency response requirements for the sites in the region.
- Adhere to the spirit and practice of the Code of Conduct, Health, Safety and Environment plans and policies, Diversity initiatives and Zero Harm goals.
- Other duties as directed.

**Benefits**:
Great company culture, varied role, stakeholder engagement and management.