Retailer Communications Coordinator
2 weeks ago
Our network of family-owned businesses is taking on the competition, and our Marketing, Creative and Communications Team help put them on the map. They use data-driven insights to understand what customers truly want, working with local retailers to deliver personalised solutions that make a difference.
As a Retailer Communications Coordinator will be primarily responsible for maintaining and updating the Metcash Retailer website, creating consistency, and ensuring quality control in a fast-paced dynamic environment. In this role, you will be working with a range of stakeholders across the business to coordinate, develop and deliver communications to help support our independent retailers.
What you'll do
Collaborate with a range of stakeholders (state, national, internal, retailer and supplier) and other departments (e.g. marketing, promotions, merchandise, operations etc.) to support key strategies through communications
Manage multiple inboxes to clear backlog, assist internal team members with their requests, support retailers and area managers with any queries and prioritising action items
Initiate planning, production, and delivery of relevant communications to retailers in a timely manner (day-to-day management as well as weekly, monthly and adhoc requests)
Conduct regular reviews of user databases and content pieces to ensure all materials are accurate and up to date.
Organise and lead communications meetings (set up, invites, presentations, recording minutes & actions, follow ups) and assist with preparing weekly and monthly reports to learn from analytics and further improve communications.
Support implementation and roll out of new communications processes and any new features/improvements to existing and future systems (e.g. How To manuals, FAQs etc)
Develop and manage EDM blasts, making recommendations on improvements to increase benefit to retailers.
What you'll bring
Understanding of retail industry (store experience highly desirable)
Interest in all things Comms
Some CMS experience - highly regarded but not essential.
A team player, who has a strong attention to detail with a creative flair and a “can do” attitude.
Can think like a retailer - FMCG background with ability to challenge stakeholders when needed.
Works without direct supervision and confidently makes decisions.
Can fail fast and regroup quickly to meet deadlines.
Exceptionally strong verbal and written communication, editing and copywriting skills with a high level of accuracy and attention to detail.
What we can offer
Hybrid working - flexibility is in our DNA.
Free on-site parking and close to public transport
An extra week of annual leave after your first year as part of our Fifth Week program, and the opportunity to purchase annual leave to help you recharge.
Our MetHealth wellbeing program is designed to help you enjoy work/life balance and get the most out of life.
Access to 12 paid weeks of gender-equal parental leave for primary carers, and three weeks for partners
We’re all about celebrating success, and we’re proud to be a WGEA Employer of Choice for Gender Equality, an accredited FlexReady workplace and a Gold Standard Mental Health First Aid skilled workplace.
The industry is changing, and we need adaptable people who thrive under pressure to build meaningful relationships with our diverse family of independents. So, get stuck into a promising career in a fast-growing industry. Together, we can supply Australia/New Zealand with a better retail future, powered by local communities.
LI-ER1
-
Sorted Retailer Coordinator
4 days ago
Macquarie Park, Australia Metcash Full time**Joining the Metcash Family** At Metcash, you’re **_part of something bigger_**. You have all the perks of a small business heart, without missing out on the big business support. Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a...
-
Marketing Coordinator
1 week ago
Macquarie Park, Australia Hanshow Australia Pty Ltd Full time**About Us** Hanshow is a global leader in **Electronic Shelf Labels (ESL)** and **digital store solutions (LCD)**, providing world-class, customized IoT touchpoints and digital retail solutions. Our offerings include **electronic shelf pricing systems, digital signage, digital payment systems, and AI-powered digital shelves**. Through our...
-
Retail Promotions Manager
1 week ago
Macquarie Park, Australia Metcash Full time**Joining the Metcash Family** At Metcash, you’re **_part of something bigger_**. You get all the perks of a small business heart, without missing out on the big business support. **Independent Brands Australia (IBA)** is the retailer arm of **Metcash's** liquor pillar. We're the largest network of independent liquor retailers in Australia, supporting...
-
Retail Promotions Manager
2 weeks ago
Macquarie Park, Australia Metcash Full time $90,000 - $120,000 per yearJoining the Metcash FamilyAt Metcash, you're part of something bigger. You get all the perks of a small business heart, without missing out on the big business support.Independent Brands Australia (IBA) is the retailer arm of Metcash's liquor pillar. We're the largest network of independent liquor retailers in Australia, supporting Cellarbrations, The...
-
Brand and Communications Coordinator
2 weeks ago
Macquarie Park, Australia Excelsia College Full time**A fantastic opportunity to ensure forefront positioning of Excelsia College among other Higher Education Providers.** - **A creative role for a dynamic and passionate professional producing content that engages consumers through written and visual storytelling.** - **Permanent, full-time position with staff benefits, an emphasis on work-life balance, and...
-
P&C Coordinator
4 days ago
Macquarie Park, Australia Metcash Full timePeople and Culture Coordinator We are looking for a People and Culture Coordinator to join our Business Partner team supporting our Food Business. I n this newly created role, you’ll be reporting into the Head of P&C for Food and support a team of three P&C Business Partners. This role entails a mixture of project coordination, administration, event...
-
Trading Coordinator
4 days ago
Macquarie Park, Australia Metcash Full timeWe are looking for a Trading Coordinator to support Trading Managers in all aspects of Category Management by providing administrative support across ranging, product lifecycle, pricing, promotions and supplier management activities**.** **What you’ll do** - Support Trading Managers in all aspects of day to day sourcing, pricing, promotion, costing and...
-
Digital Campaign Coordinator
2 weeks ago
Macquarie Park, Australia Metcash Full timeAt Metcash, you’re **_part of something bigger_**. You have all the perks of a small business heart, without missing out on the big business support. Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop...
-
Senior Channel Market Coordinator
2 weeks ago
Macquarie Park, Australia Optus Full time $90,000 - $120,000 per yearIt starts with YES At Optus, we have an ambitious goal to be Australia's most loved everyday brand. The Channel Marketing Coordinator plays a key role in supporting the execution of retail marketing campaigns across Optus' Mass channel retail environments, ensuring alignment across all retail touchpoints. Working closely with the Retail and Branded...
-
Marketing Coordinator
4 days ago
Macquarie Park, Australia Metcash Full time**Join the Campbells family as a Marketing Coordinator!** Are you passionate about marketing, driven by creativity, and excited to make a significant impact on the wholesale channel? If so, Campbells is looking for a talented Marketing Coordinator to support our National Marketing, Merchandise, and Promotions teams. As a key member of our dynamic marketing...
