Duty Manager

5 days ago

Southbank, Australia Southgate Hotel Management Full time

Assist the Front Office Management team with the daily management of the Front Desk, ensuring maximum guest satisfaction and efficiency of check in and check out.
- Monitor cleanliness and repair of Lobby, Front Desk and Back Office areas.
- Ensure room revenue is accounted for by monitoring departures report and that associates are following

correct credit procedures on day of departure and nightly credit check.
- Regular print-out of back up reports on a shift to shift basis.
- Works closely with Housekeeping for an efficient turnaround of rooms and room status.
- Effectively communicate and disperses all and any relevant information via shift handover, log books, guest

history, traces and by attending the weekly Duty Managers meetings and the Operation meeting.
- Ensures GSA’s have balanced their work prior to their departure and assist them where needed.
- Ensures that all billing instructions are accurate and clear.
- Reports any potential credit risks immediately to Front Office Manager or Credit Manager.
- Maintains and Balances Shift Leader float.
- Ensures there is sufficient supply of stationary and hotel keys.
- Assist with the co-ordination of the day to day operations of the Reception Desk according to Front Office

standards and Procedures.
- Review all in-house accounts to ensure correct room rates are charged.
- Encourage selling of Hotel outlets and facilities.
- Effectively deal with guest problems and complaints immediately.
- Attend meetings as required.
- Implement opportunities for quality Team Building.
- Assist with development and performance reviews, identifying key personnel for further development and

structured career pathing.
- Assist with the implementation and maintenance of training systems to ensure that colleagues have the

necessary framework and skills to perform their job efficiently and effectively.
- Participate in the selection and appointment of new colleagues within the department.
- Conduct regular staff meetings/briefings to keep all colleagues informed.
- Ensure that all colleagues comply with the grooming and uniform standards.
- Comply with all Corporate and Hotel Standards and Procedures.
- Be familiar with and adhere to all guidelines in The Langham Colleague Handbook
- Actively promote and participate in teamwork and positive communication within your department and

other departments
- Act professionally and efficiently when performing all tasks
- Being able to work rotating rosters and on public holidays

**Salary**: $66,000.00 per year

Schedule:

- Shift work

Ability to commute/relocate:

- Southbank, VIC 3006: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

  • Duty Manager

    15 hours ago

    Southbank, Victoria, Australia Marmont Bar Full time $90,000 - $120,000 per year

    Job Title: Duty ManagerLocation: Marmont, Crown Casino, MelbourneEmployment Type: Part-timeAbout Marmont:Marmont is a Californian inspired Eating & Drinking House located on the Yarra River.With a diverse selection of flavours, Marmont will focus on a large selection of small plated items with an emphasis on sharing and building a meal out of this extensive...

  • Manager On Duty

    3 days ago

    Southbank, Australia Kingpin Full time

    Who is Kingpin? Kingpin is a premier entertainment destination where guests feel like royalty and our team feel like family. Kingpin is a part of The Entertainment & Education Group (TEEG) which is one of the world’s largest entertainment brands and includes our other brands Zone Bowling & Timezone. Across Australia & NZ we have more than 90 venues and...

  • Hotel Duty Manager

    3 days ago

    Southbank, Victoria, Australia Crown Resorts Limited Full time $100,000 - $120,000 per year

    Company DescriptionBETTER BEGINS HERECrown Resorts is a great place to visit — and an even better place to work. It's a place where everyone can play their part in creating joyful experiences for our guests and each other. We value passion, creativity, and a drive for positive change. Here, you'll be part of a supportive team, empowered to explore more,...

  • Hotel Duty Manager

    5 days ago

    Southbank, Australia Crown Resorts Full time

    **Company Description**: **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...

  • Front Office Duty Manager

    1 week ago

    Southbank, Australia Marriott International, Inc Full time

    **Additional Information**Full Time **Job Number**25116836 **Job Category**Rooms & Guest Services Operations **Location**AC Hotel Melbourne Southbank, 201 Normanby Road, Southbank, Melbourne, Victoria, Australia, 3006 **Schedule**Full Time **Located Remotely?**N **Position Type** Management At AC Hotels, we believe attention to detail is the greatest form...

  • Hotel Duty Manager

    3 days ago

    Southbank, Australia Crown Resorts Full time

    **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more...

  • Food & Beverage Duty Manager - Mercure Melbourne

    6 days ago

    Southbank, Australia Mercure Melbourne Southbank Full time

    Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. Closer to home, and...

  • Lounge Bar Manager

    5 days ago

    Southbank, Australia Southgate Hotel Management Full time

    To supervise, co-ordinate, plan, and participate in all the activities of The Langham F&B outlets with particular responsibility for Aria and to ensure smooth and efficient running and maintain at all times a professional approach in order that the high standards of service and customer care are met. Smooth, efficient and professional service by...

  • SEO Manager

    6 days ago

    Southbank, Australia Purple Patch Consulting Full time

    **Duties** The purpose of this position is to optimize client websites so that consumers can easily find them. This boosts sales and increases brand awareness via increased web traffic and organic search rankings. You are responsible for coordinating, building, deploying, and delivering strategies such as keyword planning, link building, optimizing for...

  • Owners Corporation Manager

    1 week ago

    Southbank, Australia MICM Real Estate Full time

    Climb the career ladder faster - Real training The Owners Corporation Manager will report directly to the Operations Manager, Strata Management. **Responsibilities**: - Convene Owners Corporation annual general, committee of management and special meetings within prescribed timeframes. Carry out all duties imposed and made in accordance with Regulations,...